ServiceNow S2P US Developer

eTeam Inc.

Montvale, NJ

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JOB DETAILS

SALARY

$65–$75 Per Hour

SKILLS

Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Asset Management, Best Practices, Building Systems, CAD (Computer-Aided Design) Software, Case Management, Communication Skills, Cross-Functional, Customer Relations, Data Management, Data Quality, Documentation, Facilities Management, Identify Issues, Integration Testing, Internet of Things, On Site Support, Performance Analysis, Problem Solving Skills, Product Demonstration, Production Support, REST (Representational State Transfer), Regression Testing, Release Management/Engineering, Requirements Management, SOAP (Simple Object Access Protocol), Scripting (Scripting Languages), Scrum Project Management and Software Development, Service Delivery, ServiceNow, Software Development, System Integration (SI), System Test, Systems Administration/Management, Technical Writing, Technical/Engineering Design, Testing, Unit Test, Use Cases, User Interface/Experience (UI/UX)

LOCATION

Montvale, NJ

POSTED

2 days ago

Location : Montvale, NJ - Remote
Duration: 6 months

Role Descriptions: ServiceNow S2P US Developer
Essential Skills: ServiceNow S2P US Developer
Desirable Skills:
Keyword:
Skills: ServiceNow
Experience Required: 4-6

ServiceNow F&A/S2P

We are seeking an experienced ServiceNow Workplace Service Delivery (WSD) professional to design, implement, and support modern workplace solutions on the ServiceNow platform. The ideal candidate will have strong hands on experience with WSD modules, ServiceNow platform development, and integration with Enterprise Service Management (ESM) processes to enhance employee experiences.
________________________________________
Key Responsibilities
Workplace Service Delivery Implementation
" Design, configure, and implement ServiceNow Workplace Service Delivery (WSD) capabilities across enterprise environments.
" Configure and manage WSD modules including:
o Workplace Case Management
o Facilities Service Management
o Reservation Management (spaces, desks, rooms, parking, etc.)
o Move Management
o Route Maps & Indoor Maps
" Customize forms, workflows, business rules, UI policies, client scripts, and UI actions specific to WSD use cases.
Platform Development & Customization
" Perform advanced ServiceNow development using:
o Business Rules
o Script Includes
o Client Scripts
o UI Builder / Service Portal
o Flow Designer and Workflow Editor
" Ensure configurations follow ServiceNow OOTB (Out of the box) best practices and minimize technical debt.
" Implement workspace based experiences using Agent Workspace / Employee Center Pro.
Integrations & Data Management
" Integrate WSD with other ServiceNow modules:
o ITSM
o HRSD
o Asset Management
o CMDB
" Support third party integrations (e.g., building systems, badge access, IoT data, floor plan tools) using:
o REST / SOAP APIs
o IntegrationHub
" Maintain data accuracy and relationships in CMDB relevant to workplace and facility assets.
Stakeholder Collaboration
" Work closely with business stakeholders, facilities teams, HR, IT, and vendors to gather requirements and propose scalable solutions.
" Translate business needs into functional and technical designs.
" Provide demos, walkthroughs, and user training where required.
Testing, Deployment & Support
" Perform unit testing, system integration testing, and UAT support.
" Assist in release management, upgrade readiness, and regression testing.
" Provide L2/L3 production support, including incident and problem resolution.
" Troubleshoot performance issues and ensure platform stability.
________________________________________
Required Skills & Qualifications
ServiceNow Skills
" 4 years of overall ServiceNow platform experience
" Strong hands on experience with Workplace Service Delivery (WSD)
" Solid understanding of:
o ServiceNow data model
o CMDB & CSDM concepts
o Access Controls (ACLs)
o Service Catalog & Request Fulfillment
" Experience with Flow Designer, IntegrationHub, and UI Builder
Technical Skills
" Proficiency in:
o JavaScript (ServiceNow scripting)
o REST APIs and JSON
" Experience working with Service Portal or Employee Center
" Familiarity with Agile / Scrum development methodologies
Soft Skills
" Strong analytical and problem solving skills
" Excellent communication and documentation abilities
" Ability to work independently and in cross functional teams
" Strong customer focused mindset
________________________________________
Good to Have (Preferred Skills)
" ServiceNow Certifications:
o Certified System Administrator (CSA) preferred
o Certified Application Developer (CAD) preferred
o WSD Implementation certification strong advantage
" Experience with:
o Space management or facilities operations
o Mobile Agent or Field Service scenarios
o ServiceNow upgrades and performance analytics
" Exposure to Employee Experience (EX) solutions
________________________________________
Key Deliverables
" Configured and optimized WSD solutions aligned with business needs
" High quality technical documentation and solution designs
" Stable, scalable, and upgrade safe ServiceNow implementations
" Improved employee workplace experience and service efficiency

About the Company

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Other/Not Classified

FOUNDED

1998

WEBSITE

www.eteaminc.com

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