Analysis Skills, Architectural Services, Business-to-Business (B2B), Communication Skills, Customer Relations, Customer Support/Service, Data Modeling, Editing, Enterprise Protection, Health Plan, High Tech Industry, Leadership, Marketing, Microsoft Visio, Pager, Pre-Sales, Product Marketing, Risk, Sales/Support Engineering (SE), Security Architecture, Security Infrastructure, ServiceNow, Single Sign-On (SSO), Systems Administration/Management, Technical Consulting, U.S. National Institute of Standards and Technology (NIST), Use Cases, Writing Skills
ServiceNow Security Reference Architect (Remote)
We are looking for a ServiceNow Security Reference Architect for a large, global B2B high-tech company. In this role, you will draft product connection diagrams from the architecture decisions provided by the team. You will compare customizations against the OOTB baseline to identify configuration drift and draft raw narratives from reference architectures for use in customer and executive engagements
This is a 3-month contract (Extension possible), 40 hours per week, remote role in the US.
This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.
Responsibilities:
Reference Architecture Documentation
- Draft product connection diagrams from the architecture decisions provided by the team
- Maintain and version reference architecture artifacts across the NoN and Better Together portfolio
- Produce technical one-pagers for each mini reference architecture
- Ensure diagrams align with ServiceNow architectural frameworks and platform conventions
OOTB Re-Baseline Support
- Catalog current SSO customizations module by module (SIR, VR, IRM)
- Compare customizations against the OOTB baseline to identify configuration drift
- Flag and document divergence points with enough detail for engineering and leadership review
- Maintain a living delta log as the baseline evolves across releases
Customer-Facing Content Production
- Draft raw narratives from reference architectures for use in customer and executive engagements
- Build first-pass one-pagers for the NoN team on new or updated architectures
- Adapt existing materials for distinct audiences: CISO-facing vs. practitioner-facing
- Maintain a versioned content library of approved narratives, diagrams, and talking points
Requirements:
- 3+ years working with enterprise security platforms in an architecture, pre-sales engineering, or technical consulting capacity
- Demonstrated ability to translate architectural concepts and verbal/written direction into clean, publishable diagrams
- Proficiency with diagramming tools such as Visio, Lucidchart, draw.io, or equivalent
- Working knowledge of SIR, VR, and/or IRM modules - you understand the data model, not just the marketing slides
- Strong written communication skills; you can write for a CISO and then rewrite the same content for a SOC analyst
- Comfort operating with directional input - you ask clarifying questions early and produce clean first drafts, not perfect ones
Preferred
- ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) - Security, Risk, or related track
- ServiceNow Certified Technical Architect (CTA) or equivalent architectural credential - this materially accelerates your time to value in this role
- Familiarity with MITRE ATT&CK, NIST CSF, or similar security frameworks as they relate to platform use case design
- Experience supporting a Customer Zero, lighthouse, or reference customer program
- Background in GTM, field enablement, or product marketing in a security or risk technology context
Please submit your resume to our network at http://www.stage4solutions.com/careers/ (apply to the ServiceNow Security Reference Architect (Remote) role).
Please feel free to forward this job post to others you think may be interested.
Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates' qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information, or other applicable legally protected characteristics.
Compensation: $87/hr - $92.86/hr.
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