ServiceNow Service Graph Integration Architect-CMDB

About the group:

Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

Role: ServiceNow Service Graph Integration Architect-CMDB

Location: Remote

Roles and Responsibilities:

Mandatory skills: Expert: CMDB integration: Medium: ServiceNow platform, Azure, ETL, AWS

• Design the end-to-end integration architecture for CMDB data ingestion from external sources, including third-party discovery tools (Flexera, Tanium, SCCM, Qualys
• Lead the implementation and configuration of Service Graph Connectors, including ETL mapping, scheduling, error handling, and reconciliation rule tuning
• Maintain integration architecture documentation, including source system inventory, connector design specifications, data mapping matrices, and IRE rule documentation
• Architect and govern the use of ServiceNow Service Graph Connectors, selecting appropriate connectors, configuring connector data mappings,
• Design and build custom IntegrationHub spokes and flows for non-standard data ingestion pipelines
• Partner with the CMDB/CSDM Lead Architect to ensure all integration data flows support broader CMDB governance and CSDM alignment strategies
• Configure and tune the IRE (Identification and Reconciliation Engine) for new integration sources, ensuring correct CI deduplication and attribute precedence behavior
• Collaborate with enterprise integration teams such as Azure Integration Services and MuleSoft to align middleware-based data pipeline approaches

Compensation: We are offering between $90,000 - $115,000. Applications will be accepted until Oct 9, 2026.Cognizant will only consider applicants for this position who are legally authorized to work in US without requiring employer sponsorship, now or at any time in the future.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Applicants for US based positions must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for US based positions.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India.

About Cognizant:

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.