Developing, designing and rolling out new application modules, workflows and catalog requests
Adapt existing or new methodologies and procedures to create possible solutions to complex problems.
Develop integrations with third-party systems using REST, SOAP, and MID Server.
Data migration experience in migrating active/inactive records.
Participate in code reviews and ensure adherence to standards.
Automate workflows using Flow Designer and/or Business Rules, Script Includes, Client Scripts, etc.
Build, customize, and manage specialized AI agents that can autonomously perform tasks like case triage, information gathering, and automated customer communication.
Troubleshoot and resolve technical issues and provide ongoing support.
Ensure compliance with ServiceNow best practices and platform governance.
Use considerable judgment to determine solution and seek guidance on complex problems
Determine methods and procedures on new assignments and collaborate with other team members
Preferred Skills:
Certified System Administrator
Certified Application Developer
CIS - Strategic Portfolio Management
Micro certification - Platform Analytics
ITIL certification
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Numbers & Facts
Location
NY
Salary
$100,000–$106,000 Per Year
Skills
Artificial Intelligence (AI) Agentsunmatched
Best Practicesunmatched
Code Reviewsunmatched
Customer/Client Researchunmatched
Data Migrationunmatched
Financial Managementunmatched
ITIL (IT Infrastructure Library)unmatched
Identify Issuesunmatched
Investment Managementunmatched
Lynxunmatched
Maintain Complianceunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Product/Service Launchunmatched
Project Portfolio Management (PPM)unmatched
REST (Representational State Transfer)unmatched
Records Managementunmatched
Resource Managementunmatched
SOAP (Simple Object Access Protocol)unmatched
Scripting (Scripting Languages)unmatched
ServiceNowunmatched
Software Developmentunmatched
Strategic Planningunmatched
Systems Administration/Managementunmatched
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