ServiceNow System Administrator

Uline

Pleasant Prairie, WI

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Computer Science, Customer Support/Service, Fitness, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, JavaScript, Performance Analysis, Problem Solving Skills, Product Packaging, Reporting Dashboards, Service Delivery, ServiceNow, Systems Administration/Management, Technical Support, Time Management, Trend Analysis
LOCATION
Pleasant Prairie, WI
POSTED
3 days ago

ServiceNow System Administrator

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you a ServiceNow expert who enjoys optimizing systems and solving technical challenges? Join Uline as a ServiceNow System Administrator and help manage, enhance and support our ServiceNow platform, ensuring reliable and efficient service delivery across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Manage Uline’s ServiceNow platform, including applications, modules and workflows to meet business needs.

  • Provide technical support by troubleshooting platform issues, resolving incidents and ensuring timely issue resolution.

  • Monitor system performance, manage upgrades and maintain user access to ensure reliable platform operations.

  • Build custom dashboards and reports to identify trends and support continuous service improvement.

Minimum Requirements

  • Bachelor's degree in Computer Science, Information Technology or related field.

  • ServiceNow Certified System Administrator (CSA) preferred.

  • 2+ years of experience in administering End User Computing (EUC) applications preferred.

  • Strong knowledge of ITIL processes, JavaScript and ServiceNow customization.

  • Excellent customer service, communication and problem-solving skills.

  • Uline does not participate in the H1-B lottery.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

About the Company

U

Uline

In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company.

Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,700 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 900+ page catalog reaches businesses nationwide, offering over 41,000 products always in stock for quick delivery.

With over 9,000 North American employees, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX; Seattle, WA; Reno, NV; Miami, FL; and Columbus, OH. There are also locations in Mexicali and Monterrey, Mexico and near Toronto and Edmonton, Canada.

Uline is a drug-free workplace.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Business Services - Other
FOUNDED
1980
WEBSITE
https://www.uline.jobs/