Job Description
ServiceNow Technical Skills- Strong hands-on experience with:
- ServiceNow SPM (Demand, Project, Portfolio, Investment Management)
- ServiceNow Platform Configuration, Workflows, Flow Designer
- ACLs, roles, approvals, and security model
- Reporting, dashboards, and Performance Analytics (preferred)
- Experience integrating ServiceNow with finance, time, HR, and DevOps systems
- Strong understanding of configuration vs customization best practices
Functional & Domain Knowledge- IT Demand Management and Portfolio Governance
- IT Financial Management, project accounting, CAPEX/OPEX concepts
- Release Management and Change Governance
- Stage-gated delivery models and enterprise PMO processes
Experience- 10+ years of ServiceNow platform experience
- 3+ years implementing ServiceNow SPM / ITBM modules
- Experience working in complex enterprise environments with governance boards
- Experience supporting post go-live operations and audits
Certifications (Preferred)- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist SPM / ITBM
- ITIL certification (preferred)
Numbers & Facts
| Location | Dallas, TX |
| Industry | Other/Not Classified |
| Company Size | 100 to 499 employees |
Skills
Accountingunmatched
Best Practicesunmatched
Capital Expenditure (CAPEX)unmatched
DevOpsunmatched
Financeunmatched
Financial Managementunmatched
ITIL (IT Infrastructure Library)unmatched
Investment Managementunmatched
Operational Auditunmatched
Operational Expenditure (OPEX)unmatched
Performance Analysisunmatched
Release Management/Engineeringunmatched
Reporting Dashboardsunmatched
ServiceNowunmatched
Systems Administration/Managementunmatched
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