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ServiceNow Test Engineer

SAIC

Bethesda, MD

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JOB DETAILS
SALARY
$200,001–$240,000 Per Year
SKILLS
Automation, Best Practices, Bug Tracking Software, Communication Skills, Cross-Functional, Detail Oriented, Documentation, Federal Government, ISTQB Foundation, Information Technology & Information Systems, Integrated Circuits (ICs), Integration Testing, Intelligence Community, Interpersonal Skills, Leadership, Metrics, Problem Solving Skills, Process Improvement, Quality Assurance, Quality Assurance Methodology, Quality Management, Reliability Engineering, Sensitive Compartmented Information (SCI), ServiceNow, Software Testing, System Integration (SI), Systems Engineering, Team Player, Test Automation, Test Harness, Test Scripts, Test Tools, Testing, Top Secret Clearance, Work From Home
LOCATION
Bethesda, MD
POSTED
2 days ago
Job ID: 2610393

Location: Bethesda, MD, US

Date Posted: 2026-03-19

Category: Engineering and Sciences

Subcategory: Test Engineer

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: TS.SCI_wPoly

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is seeking a highly skilled ServiceNow (SNOW) Tester to support the IC Customer. The selected candidate will play a key role in testing and validating SNOW applications, workflows, and solutions to ensure seamless functionality and mission-critical performance.

This role requires hands-on experience with automated testing methods for SNOW platforms, deep attention to detail, and the ability to collaborate effectively with cross-contracting teams supporting parallel initiatives. The ability to work in a dynamic environment and maintain strong stakeholder relationships is essential.

Primary Responsibilities:
  • Conduct comprehensive testing of SNOW applications and workflows to identify, document, and escalate bugs and issues across all SNOW modules and functionalities.
  • Develop and execute automated testing scripts for SNOW platforms, ensuring consistent performance and minimizing manual testing cycles.
  • Validate SNOW design and development solutions, ensuring workflows adhere to specified requirements and align with organizational best practices.

Process Improvement & Quality Assurance:
  • Define and refine testing procedures, approaches, and best practices to optimize testing processes and improve reliability and functionality of workflows.
  • Collaborate closely with developers and stakeholders to confirm issue resolution and retest systems to ensure fixes are implemented effectively.
  • Track and report test results, providing metrics and insights directly to leadership to guide improvements and upgrades to the SNOW platform.

Collaboration Across Teams:
  • Work closely with contractors on multiple contracts and across teams to ensure seamless testing integration for interconnected systems and workflows.
  • Participate in technical exchange meetings, reviews, and design workshops to ensure testing aligns with program objectives and stakeholder expectations.
  • Build relationships with cross-functional teams, administrators, and leadership to ensure transparency, communication, and efficient testing processes.


Qualifications

Basic Qualifications:
TS/SCI with Polygraph is REQUIRED

Experience & Skills:
  • Minimum of 13 years of professional experience, with demonstrated expertise in testing SNOW applications and workflows.
  • Strong experience with automated testing tools and methodologies, particularly for SNOW platforms.
  • Exceptional problem-solving skills, with attention to detail when identifying, documenting, and tracking software defects.
  • Interpersonal & Teamwork Skills:
  • Ability to collaborate across contracting teams, fostering cohesion while contributing to the success of parallel initiatives.
  • Adept at explaining complex testing procedures and results to non-technical stakeholders and leadership.
  • A proactive communicator who can anticipate challenges and navigate dynamic workflows across multiple teams.


Preferred Qualifications:
  • Familiarity with Intelligence Community (IC) environments, including workflows and mission-critical IT systems.
  • Strong understanding of SNOW modules and capabilities, including workflow automation and integration best practices.
  • Experience using testing management tools such as Automated Test Framework, or other tools suited to automated SNOW application testing.
  • Relevant certifications in SNOW or testing-related areas, such as Certified Application Specialist (SNOW) or ISTQB Foundation Level Certification in Software Testing.


Target salary range: $200,001 - $240,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .

About the Company

S

SAIC

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions. We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
2013
WEBSITE
https://jobs.saic.com/

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