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Skills
Agile Programming Methodologiesunmatched
Analysis Skillsunmatched
Application Programming Interface (API)unmatched
Automationunmatched
Bug Tracking/Defect Managementunmatched
Business Analysisunmatched
Communication Skillsunmatched
Continuous Deployment/Deliveryunmatched
Continuous Integrationunmatched
Cross-Browser Testingunmatched
Data Qualityunmatched
Debugging Skillsunmatched
DevOpsunmatched
Ecosystemsunmatched
Financial Servicesunmatched
Functional Testingunmatched
GitHubunmatched
Health Planunmatched
IT Service Management (ITSM)unmatched
Integration Testingunmatched
JavaScriptunmatched
Jenkinsunmatched
Microsoft Windows Azureunmatched
Performance Managementunmatched
Problem Solving Skillsunmatched
Python Programming/Scripting Languageunmatched
Quality Assuranceunmatched
REST (Representational State Transfer)unmatched
Real Estateunmatched
Regression Testingunmatched
Regulationsunmatched
Riskunmatched
Risk Analysisunmatched
Risk Managementunmatched
SOAP (Simple Object Access Protocol)unmatched
Sarbanes-Oxley Act (SOX)unmatched
Scripting (Scripting Languages)unmatched
Scrum Project Management and Software Developmentunmatched
Seleniumunmatched
ServiceNowunmatched
Sprint Planningunmatched
Standup Meetingsunmatched
Test Automationunmatched
Test Caseunmatched
Test Dataunmatched
Test Plan/Scheduleunmatched
Test Scriptsunmatched
Testingunmatched
Time Managementunmatched
User Interface/Experience (UI/UX)unmatched
Workflow Analysisunmatched
Description
Our client, a Real Estate and Financial Services company, is looking for a ServiceNow Tester for their Plano, TX location.
Responsibilities:
Senior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of "out-of-the-box" ServiceNow solutions.
Develop, document and maintain the test data, data validation, end to end testing flows.
Design, develop, and maintain automated test scripts using ServiceNow ATF
Create test cases based on functional and technical requirements.
Collaborate with developers, business analysts, and QA teams to validate functionality
Analyze test results and report defects in a timely manner
Participate in daily stand-ups, sprint planning, and other Agile ceremonies
Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules
Develop reusable test templates for future automation initiatives
Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules.
Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.
Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.
Conduct regression testing using ATF across ServiceNow upgrades/releases
Perform cross-browser testing and E2E user journey validation with external apps.
Test REST/SOAP integrations and external data flows.
Requirements:
Hands on testing with Service Now.
Automation and Service Now Certificates are required.
Java Script, Python, or Selenium. Development experience would also be nice to have.
This role requires solid understanding of ServiceNow platform behaviors, modules, ACLs, flows, and integration testing.
5-8+ years of QA.
3+ years of hands-on ServiceNow ATF testing (with focus on IRM/GRC).
Strong automation experience (Selenium)
Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
3+ years validating platform UI, Service Portal, Workspace UX.
Strong analytical, debugging, and communication skills.
2+ years' experience with Agile/Scrum methodologies
Knowledge of test planning, test case creation, and defect management
Proficient in identifying automation opportunities within the ServiceNow ecosystem.