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Services and Support Coordinator

Lancesoft

Nashua, NH

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JOB DETAILS
SALARY
$20
SKILLS
Contract Requirements, Customer Support/Service, Data Analysis, Data Entry, Database Management Software/Systems (DBMS), Database Technology, Detail Oriented, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Windows Operating System, Multitasking, Operational Support, Organizational Skills, Problem Solving Skills, Team Player
LOCATION
Nashua, NH
POSTED
6 days ago
Job Details:  
Job Title:           Services and Support Coordinator
Location:             Nashua NH 03063
Duration:             2+ Years
 
Duties:
  • We have an exciting opportunity for a coordinator in the support of Test and Measurement service solutions.
  • This Services and Support Coordinator position is for a key individual who will work at our facility in Nashua NH supporting both internal and external customer’s experience with Client solutions, processes, and services.
 
Specific duties include:
  • Works on administrative assignments with clearly defined objectives according to prescribed procedures and requests.
  • Enter, Maintain, and support data entry in various systems to support delivery operations.
  • Establish and maintain close communication with both internal organization and external customers to ensure optimal performance in support services and contractual obligations.
  • Communicates with customers for issue resolution and response.
  • Solves a broad range of service / support requests varying in scope and complexity.
 
Skills: 
  • This critical role requires the following skills:
  • Typically, minimum of 3 years relevant experience.
  • Solid working knowledge of Windows OS and MS Office applications including Outlook, Teams, and Excel.
  • Experience with database tracking and management systems.
  • Strong interpersonal skills to work with internal and external customers.
  • Strong attention to details, ability to multitask and organizational skills.
  • Will require understanding of general and technical aspects of various contract requirements and processes.
  • Need to be able to document processes and work instructions.
  • Ability work with reports and perform data analysis.
  • Must maintain the ability to work in a team environment and provide responsive customer service to team members even with constant interruptions.

About the Company

L

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/

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