Job Description
Job Details:Ā Ā
Job Title:Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Services and Support Coordinator
Location:Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Nashua NH 03063
Duration:Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā 2+ Years
Ā
Duties:
Specific duties include:
Skills:Ā
Job Title:Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Services and Support Coordinator
Location:Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Nashua NH 03063
Duration:Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā 2+ Years
Ā
Duties:
- We have an exciting opportunity for a coordinator in the support of Test and Measurement service solutions.
- This Services and Support Coordinator position is for a key individual who will work at our facility in Nashua NH supporting both internal and external customerās experience with Client solutions, processes, and services.
Specific duties include:
- Works on administrative assignments with clearly defined objectives according to prescribed procedures and requests.
- Enter, Maintain, and support data entry in various systems to support delivery operations.
- Establish and maintain close communication with both internal organization and external customers to ensure optimal performance in support services and contractual obligations.
- Communicates with customers for issue resolution and response.
- Solves a broad range of service / support requests varying in scope and complexity.
Skills:Ā
- This critical role requires the following skills:
- Typically, minimum of 3 years relevant experience.
- Solid working knowledge of Windows OS and MS Office applications including Outlook, Teams, and Excel.
- Experience with database tracking and management systems.
- Strong interpersonal skills to work with internal and external customers.
- Strong attention to details, ability to multitask and organizational skills.
- Will require understanding of general and technical aspects of various contract requirements and processes.
- Need to be able to document processes and work instructions.
- Ability work with reports and perform data analysis.
- Must maintain the ability to work in a team environment and provide responsive customer service to team members even with constant interruptions.
Numbers & Facts
| Location | Nashua, NH |
| Industry | Staffing/Employment Agencies |
| Salary | $20 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across USĀ with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providingĀ Workforce Solutions, SOW project delivery, Engineering Solutions, CreativeĀ Services.Ā We currently support 100+ Fortune companiesĀ globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).Ā
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.