Servicing Advisor

CFS

Grand Rapids, MI

JOB DETAILS
SKILLS
Accounting, Business Development, Cash Management, Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Service Evaluation, Customer Support/Service, Economics, Estate Planning, Fiduciary, Finance, Finance Software, Financial Planning, Financial Strategy, High Net Worth, Insurance, Investment Management, Leadership, Legal Support Skills, Loans, Maintenance Services, Mentoring, Private Banking, Problem Solving Skills, Record Keeping, Relationship Management, Retirement Plan, Retirement Planning, Risk, Sales Management, Strategic Planning, Team Player, Technical Delivery, Time Management, Wealth Management
LOCATION
Grand Rapids, MI
POSTED
1 day ago



























Servicing Advisor


Overview


We are seeking an experienced Servicing Advisor to serve as the primary relationship manager and trusted advisor for an established portfolio of high-net-worth clients. This individual will provide comprehensive financial planning, investment guidance, and ongoing relationship management while delivering an exceptional client experience.


The ideal candidate is a consultative wealth management professional who is passionate about building long-term client relationships, providing personalized advice, and collaborating with internal and external professionals to develop sophisticated financial strategies. This role is ideal for someone who thrives in a planning-first, client-focused environment and enjoys becoming a trusted resource for clients and their families.



Key Responsibilities


Client Relationship Management



  • Serve as the lead advisor for an established portfolio of high-net-worth client households.

  • Build and strengthen long-term client relationships through proactive communication and exceptional service.

  • Lead client review meetings and present customized financial planning and investment recommendations.

  • Coordinate with attorneys, CPAs, insurance professionals, and other trusted advisors to support each client's comprehensive financial strategy.

  • Deliver a personalized, high-touch client experience while anticipating evolving client needs.

  • Identify opportunities to deepen existing client relationships through additional planning solutions and services.



Financial Planning & Investment Advisory



  • Develop and present comprehensive financial plans tailored to each client's goals.

  • Conduct ongoing portfolio reviews and provide investment recommendations aligned with client objectives and risk tolerance.

  • Advise clients on:

    • Retirement planning

    • Wealth preservation

    • Estate planning strategies

    • Tax-efficient investing

    • Charitable and philanthropic planning

    • Education funding

    • Cash management and lending solutions



  • Monitor changes in clients' financial situations and recommend proactive planning opportunities.



Business Development



  • Cultivate referral relationships with Centers of Influence, including attorneys, CPAs, and insurance professionals.

  • Expand existing client relationships through thoughtful planning conversations and solution-based recommendations.

  • Represent the firm professionally within the community through networking and relationship-building opportunities.

  • Contribute to the continued growth of the practice by delivering an exceptional client experience that generates referrals.



Practice Management



  • Manage client follow-up, service requests, and planning deliverables in a timely manner.

  • Maintain accurate CRM records and document client interactions.

  • Utilize financial planning and portfolio management technology to deliver efficient, high-quality service.

  • Monitor client service standards and ensure an exceptional client experience.

  • Mentor junior advisors and support staff while contributing to a collaborative team environment.



Qualifications



  • Bachelor's degree in Finance, Business, Accounting, Economics, or a related field.

  • 5+ years of experience in wealth management, private banking, financial advisory, or relationship management.

  • CFP®, CFA®, CPWA®, ChFC®, or similar professional designation preferred, or active progress toward obtaining one.

  • Demonstrated success managing complex client relationships and leading client meetings independently.

  • Strong knowledge of:

    • Comprehensive financial planning

    • Investment management

    • Retirement planning

    • Estate and trust planning concepts

    • Tax-aware wealth strategies



  • Experience working with high-net-worth or ultra-high-net-worth clients preferred.

  • Proficiency with CRM systems, financial planning software, and portfolio reporting platforms.

  • Outstanding communication, presentation, and relationship-building skills.

  • High level of professionalism, discretion, integrity, and fiduciary mindset.



Compensation & Benefits



  • Competitive base salary plus performance-based incentive opportunity.

  • Comprehensive medical, dental, vision, and retirement benefits.

  • Paid time off and holidays.

  • Continuing education and professional designation support.

  • Opportunity to manage sophisticated client relationships within a collaborative, planning-focused environment.

  • Clear career path for continued professional growth and leadership opportunities.



Why Join Our Team?


This is an opportunity to join a collaborative wealth management practice that values long-term relationships, comprehensive financial planning, and exceptional client service. You'll inherit an established portfolio of clients, work alongside experienced professionals, and help individuals and families navigate complex financial decisions with confidence.


If you enjoy serving as a trusted advisor, building meaningful relationships, and delivering personalized financial guidance, we'd love to connect with you.



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About the Company

C

CFS

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1994
WEBSITE
http://www.cfstaffing.com/