Primary Skills: Analytical-Expert, MS-Office-Advanced, Data-Entry-Intermediate, Stakeholder-Communication-Expert, Documentation-Management-Advanced
Contract Type: W2
Duration: 12 Months
Location: Billings, MT (#LI-Onsite)
Pay Range: $19 - $21 per hour on W2
#LP
Job Summary:We are seeking an experienced Servicing Analyst to join our lending operations team on a 12-month contract with potential for extension or full-time employment. The successful candidate will be instrumental in delivering critical lending operations processes, including loan administration and servicing activities, with a special focus on leasing and/or commercial lending products. This fully onsite role in Billings, Montana, requires a dynamic individual capable of accurate service request processing, transaction handling, and stakeholder management within designated SLAs.
Key Responsibilities:- Provide accurate, timely processing of service requests, transactions, and activities in line with relevant SLAs and policies.
- Offer knowledgeable responses to stakeholder inquiries, maintaining high standards in stakeholder communications.
- Ensure accuracy and completeness in documentation and information handling, following stringent policies and procedures.
- Contribute to data analysis, offer insights, and participate in the development and improvement of systems and processes.
- Foster and maintain effective relationships with internal and external stakeholders to meet business objectives.
Must-Have Skills:- 2+ years of experience as a Servicing Analyst.
- Proficient in processing and interpreting loan/lending documentation.
- Strong proficiency in MS Office Suite.
Industry Experience:- Experience with commercial lending products/documentation is required.
- Knowledge of risk and regulatory requirements in lending operations preferred.
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