Acceptance Testing, Automation, Banking Services, Brokerage, Business Support, Career Development, Cost Effectiveness Analysis, Customer Experience, Customer Relations, Customer Support/Service, Financial Regulations, Financial Services, Identify Issues, Operational Support, Process Flow, Project Lifecycle, QoS (Quality of Service), Quality Management, Regulatory Compliance, Risk, Securities, Service Delivery, Service Level Agreement (SLA), Team Lead/Manager, Time Management
Title: Settlements and Cash Specialist (Onsite)
Location: Chesterbrook, PA
Hours: 8:00 AM to 5:00 PM
Responsibilities :
- Status (before, on, and post contractual settle date), troubleshoot and settle transactions with service partners, external clients, agents/depository, and/or counterparties towards trade fail mitigation
- Daily monitoring and deadline driven processing of incoming and outgoing transactional instructions from/to client and to/from agent/depository
- Adherence to client Service Level Agreements/Descriptions (SLA/SLD)
- Inquiry management, with attention to established timelines
- Strict observance of Daily checklist, procedural and internal/regulatory/compliance/operation risk controls
- Status and resolve cash and/or stock breaks between custody and client or agent/depository and custody along with any additional risk data as assigned by team lead/manager
- Elevate potential risk – client, counterparty, reputational, financial, regulatory, etc. to team leads/manager with immediacy
- Review OFAC/Sanction blocks of transactional activity and complete Compliance/Regulatory/Continuing Education ahead of assigned deadlines
- Develop solutions with peers, service partners and IT to continually improve quality of service delivery, reporting, and transactional flows with attention towards cost effectiveness, automation, system enhancements, new products/services and efficiency.
- Involvement in client/agent/depo asset migrations, system UAT, industry changes, business continuity support, audits or significant productions changes (note: will include some weekend coverage across the year in each location)
- Actively participate and contribute to personal development and career development alongside the team lead/manager – training courses, research, client initiatives, etc.
- Enrich fail, trade status, and/or client reporting and communicate with service partners towards delivering premier services, developing relationships, and improving the client experience; locally and with global peers across client facing and operational teams
- Cross train with peers across global and US activities covered within the Settlements and Cash team for seamless solution delivery
- Actively participate in projects – independently, with team/partners, and regionally
Minimum Required Qualifications :
- College/University degree
- Experience in the financial services industry at a bank/broker, service provider or as a custodian
- Familiarity with the trade lifecycle and industry participants to the process flow
- Fed direct participant experience – 1 years or more
Preferred Qualifications :
- SWIFT messaging - securities, cash, reporting and FX message types
- Client or Operational support experience for global agent network
- Background in project lifecycle participation, delivery and reporting
- Fedwire or CHIPs funds transfer experience
- DTC experience (or global depository, ICSD)
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Axelon Services Corporation