SFDC Dev + Service & Experience Cloud, Copado

About Convene Inc.

Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.

Summary
We are seeking a Salesforce Developer with strong CPQ/Revenue Cloud experience to design, build, and optimize Quote to Cash and Service Cloud solutions across Sales Cloud, Service Cloud, CPQ, Billing, and integrated systems. The ideal candidate has hands on Apex/LWC development skills, deep understanding of CPQ configuration, and the ability to collaborate directly with business stakeholders to enhance both revenue operations and customer service processes.

Key Responsibilities  
• Design, develop, and maintain custom Salesforce solutions using Apex, LWC, Visualforce, and declarative automation across Sales, Service, and CPQ.
• Configure and enhance Salesforce CPQ including product rules, price rules, bundles, guided selling, MDQ, approvals, renewals, and amendments.
• Support Quote to Cash processes across CPQ, Billing, contracts, subscriptions, and revenue operations.
• Build and maintain REST/SOAP integrations with ERP, payment gateways, and external systems.
• Enhance Service Cloud functionality including case management, omni channel routing, service processes, entitlements, and knowledge.
• Partner with Sales Operations, Finance, Service teams, and Product to translate business requirements into scalable technical solutions.
• Troubleshoot CPQ performance issues, pricing logic, automation conflicts, and Service Cloud workflow bottlenecks.
• Participate in Agile ceremonies, code reviews, and release management.

Required Qualifications  
• 5+ years Salesforce development experience.
• 2+ years hands on Salesforce CPQ experience.
• Strong proficiency in Apex, LWC, SOQL, and integration patterns.
• Deep understanding of CPQ data model, pricing architecture, and product configuration.
• Experience with Salesforce Billing or Revenue Cloud preferred.
• Experience with Service Cloud and Experience Cloud.
• Excellent communication skills and ability to work with cross functional teams.
• Experience with CI/CD tools (Copado, Gearset, Azure DevOps).
• Salesforce certifications (Platform Developer I, CPQ Specialist) strongly preferred.

Preferred Skills  
• Experience with ERP integrations (NetSuite, SAP, Oracle).
• Knowledge of CLM tools (DocuSign, Conga).
• Strong analytical and problem solving skills.