Job Description
| **Please strictly adhere to the following resume naming convention: ALL CAPS, NO SPACES B/T UNDERSCORES PTN_US_GBAMSREQID_CandidateBeelineID i.e. PTN_US_9999999_SKIPJOHNSON0413 MSP Owner: William Bristol Location: See Below Duration: 6 months Salesforce Product Management – Job Profile Job Title Salesforce System Analyst/ Product Manager Role Summary The Salesforce System Analyst/Product manager acts as the bridge between business stakeholders and technical teams. The role is responsible for gathering requirements, analyzing business processes, designing Salesforce-based solutions, supporting system enhancements, creating reports and dashboards, and ensuring that Salesforce platforms align with business objectives. Key Responsibilities Business Analysis & Requirements Management · Gather and document business requirements through stakeholder workshops and interviews. · Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Use Cases, User Stories, and Process Flows. · Perform gap analysis between current and future-state processes. · Translate business requirements into Salesforce functional specifications. Salesforce Solution Design · Configure Salesforce objects, fields, page layouts, validation rules, workflows, flows, and reports. · Collaborate with Salesforce Administrators, Developers, and Architects on solution design. · Support Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications. · Recommend process improvements and platform optimizations. Data & Reporting · Develop and maintain reports, dashboards, and KPIs. · Perform data analysis using Salesforce reports, SOQL, SQL, and integrated analytics tools. · Ensure data quality, integrity, and governance. · Support data migration, cleansing, and validation activities. Testing & Deployment · Prepare test scenarios, test cases, and UAT plans. · Coordinate User Acceptance Testing (UAT) with business users. · Validate system changes before production deployment. · Support release management and change management activities. Stakeholder Management · Work closely with Sales, Marketing, Operations, Customer Service, and IT teams. · Facilitate requirement workshops and JAD sessions. · Provide end-user training and documentation. · Act as a liaison between business and technical teams. --- Required Skills Salesforce Skills · Salesforce Administration · Sales Cloud · Service Cloud · Lightning Experience · Flows & Process Automation · Reporting & Dashboards · Data Loader · Salesforce Security Model · Basic SOQL knowledge Business Analysis Skills · Requirement Gathering · Process Mapping · Gap Analysis · User Story Creation · UAT Management · Agile/Scrum Methodologies · Stakeholder Management Technical Skills · SQL · API Integrations (REST/SOAP) · Data Modeling · Jira / Azure DevOps · Visio / Lucidchart · Excel & Power BI/Tableau (preferred) --- Preferred Certifications · Salesforce Certified Administrator · Salesforce Business Analyst Certification · Salesforce Advanced Administrator · Salesforce Sales Cloud Consultant · Salesforce Service Cloud Consultant Role Descriptions: Product Manager Essential Skills: Product Manager Desirable Skills: Keyword: Skills: Product Management Experience Required: 8-10 |
Numbers & Facts
| Location | Aurora, IL |
| Industry | Computer/IT Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1990 |
| Website | http://q1tech.com/ |
About Company
Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.
Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.
Skills
- Acceptance Testingunmatched
- Agile Programming Methodologiesunmatched
- Application Programming Interface (API)unmatched
- Atlassian JIRAunmatched
- Automationunmatched
- Business Analysisunmatched
- Business Developmentunmatched
- Business Processesunmatched
- Change Managementunmatched
- Cloud Computingunmatched
- Consultingunmatched
- Customer Support/Serviceunmatched
- Data Analysisunmatched
- Data Migrationunmatched
- Data Modelingunmatched
- Data Qualityunmatched
- DevOpsunmatched
- Documentationunmatched
- Gap Analysisunmatched
- Java Decompiler (JAD)unmatched
- Marketingunmatched
- Microsoft Visiounmatched
- Microsoft Windows Azureunmatched
- Performance Metricsunmatched
- Power BIunmatched
- Process Analysisunmatched
- Process Flowunmatched
- Process Improvementunmatched
- Product Managementunmatched
- REST (Representational State Transfer)unmatched
- Release Management/Engineeringunmatched
- Reporting Dashboardsunmatched
- Reporting Skillsunmatched
- Requirements Managementunmatched
- SOAP (Simple Object Access Protocol)unmatched
- SQL (Structured Query Language)unmatched
- Salesunmatched
- Sales Supportunmatched
- Salesforce.comunmatched
- Scrum Project Management and Software Developmentunmatched
- System Validationunmatched
- Systems Analysisunmatched
- Tableauunmatched
- Technical Trainingunmatched
- Test Caseunmatched
- Test Scenariounmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder