Shared Services Analyst (People & Internal Operations)

Minimum Qualifications

Bachelors degree. Two years of experience in human resources, payroll, or conducting business analysis are required. Additional experience may substitute for the required education on a year-for-year basis.

Recruitment Notes

The Shared Services Analyst in Human Resources - People and Internal Operations Department (PIOD), reporting to the HCM Business Analyst, plays a crucial role in ensuring the optimal functionality of the Human Resources information system and applications. This position involves collaborating with various stakeholders, including HCM Business Analysts, ERP Business Analysts, Consultants, and Knowledge Transfer teams. The Shared Services Analyst is responsible for supporting, troubleshooting, validating, and testing the functional operation of INFORMS (PeopleSoft), the countys HR system. This position involves collaborating closely with the HCM Business Analysts, cross-functional teams, and other key stakeholders to ensure the seamless operation of HCM PeopleSoft modules such as Payroll, Core Human Resources, Benefits, Talent & Acquisition Management (TAM), Absence Management, Time & Labor, ePerformance, Position Management, Enterprise Learning Management (ELM), Oracle Business Intelligence Applications (OBIA), and other HR applications.

Benefits Overview

Miami-Dade County provides a comprehensive benefits package that includes medical, dental, vision, and disability insurance. Employees may choose to enroll in optional 457 pre-tax savings plans and optional Flexible Spending Accounts (FSAs). Leave benefits include 13 paid holidays, one birthday holiday, three floating holidays, and accrued vacation and sick leave. Employees are automatically enrolled in the Florida Retirement System (FRS), which involves a 3% pre-tax employee contribution. Please note specific benefit options and eligibility requirements may be governed by the applicable collective bargaining agreement and official date of hire.

Employment Conditions & Disclosures

Applicants selected for employment will complete a background check, which includes, but is not limited to, fingerprinting, employment verification, and other credential review(s). Miami Dade County is an Equal Opportunity Employer; all applicants and employees are protected from discrimination under local, state, and federal laws.