Shared Services Analyst

Summary:

To enhance our Shared Services function, we are seeking an Analyst to support Accounts Receivable and Procure to Pay functions by delivering data driven insights, identifying process improvement opportunities, and enabling automation initiatives. This role partners across finance, procurement, and information services teams to enhance operational efficiency, strengthen controls, and standardized processes across the enterprise.

Responsibilities:

To be successful, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and abilities required.

Accounts Payable

• Support the end-to-end procure to pay function, ensuring efficient, timely and accurate processing of vendor invoices and payments.
• Maintain supplier master data integrity and resolve invoice and payment discrepancies.
• Partner with Procurement and Operations to streamline procure-to-pay workflows and strengthen vendor relationships.

Accounts Receivable & Collections

• Support customer invoicing, cash application, and the end-to-end order-to-cash process.
• Partner with internal stakeholders and external customers to ensure efficient, timely, and accurate cash application with strong internal controls.
• Perform complex cash application research on unapplied and unknown receipts.
• Review and approve customer refunds.
• Oversee customer credit card chargeback process.
• Drive process improvement, enhancements, and automation initiatives to increase efficiency, accuracy, and scalability.
• Standardize transactional processes to support a shared services model.
• Support internal and external auditors' requests, including research on audit requests.
• Document processes, controls, and standard operating procedures to support SOX compliance and audit readiness.
• Comply with Generally Accepted Accounting Principles (GAAP) for financial statements.

Qualifications and Skills

• Comply with Generally Accepted Accounting Principles (GAAP) for financial statements.
• Bachelor's degree in accounting or related field.
• Experience in Shared Services, specifically Accounts Receivable and Accounts Payable.
• 3 years of general accounting experience preferred (strong background in reconciliation activity is essential).
• Experience using ERP systems (e.g., JD Edwards, Oracle) and reporting tools.
• Knowledge of High Radius cloud-based solutions is a plus.
• Proficient in Microsoft Office with advanced Excel skills.
• An analytical, detail-oriented, problem solver who works well as part of a team and independently.
• Excellent interpersonal and communication skills and the ability to work with a wide range of both internal and external customers.
• Ability to multi-task and produce accurate and timely results.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Experience with process automation tools and continuous improvement methodologies preferred.