Shared Services Associate

What You'll Do:

FSS Associate in one (1) of our lines of business: Supplier Operations . If you have experience in Supplier Operations this may be an opportunity for you.

OBM is seeking a Financial Support Services Associate who will assist our OBM Financial Support Services (FSS) section. FSS is a business processing center that processes common administrative transactions for state agencies and business suppliers, with an emphasis on efficiency and customer service.

THE CANDIDATES SELECTED FOR THESE POSITIONS MUST WORK THE HOURS OF 8:30 A.M. TO 5:00 P.M.

Although this job is in SUPPLIER OPERATIONS we have several lines of business briefly detailed below:

Supplier Operations:

• Makes updates to existing suppliers, such as name, address contact information, and tax identification changes
• Sets up and maintains electronic funds transfers (EFTs) for suppliers and Medicaid providers as well as other functions.
• Processing 1099s
• Processing IRS Levy and Release of Levy on suppliers.
• Generating and issuing IRS B-Notices.

Travel & Expenses:

• Request Auditing: Reviewing expense reports, travel authorizations, and receipts to ensure strict compliance with established State of Ohio and FSS policies.
• Compliance Control: Ensuring claims align with specific parameters, such as federal General Services Administration (GSA) lodging and per-diem rates.
• Transaction Processing: Managing and processing travel reimbursements smoothly within the state's accounting network.

Accounts Payable:

• Process and pay approved invoices accurately and timely
• Ensure payments are supported by appropriate documentation and approvals
• Maintain payment controls and segregation of duties
• Monitor and prevent duplicate, erroneous, and fraudulent payments
• Reconcile accounts and support financial reporting activities
• Manage payment inquiries and supplier payment issues
• Cross-Functional Support: Working within the FSS business processing center, which handles diverse operational functions like Accounts Payable and Supplier Operations

A Successful Candidate Will:

• Meet or surpass the production and quality goals
• Work well independently and as part of a team
• Have strong communication skills
• Be flexible
• Have strong attention to details

A Successful Candidate Will:

• Financial Support Services Associates may be assigned to work in any of the following areas after extensive training:
• Accounts Payable, Supplier Operations, Contact Center

Supplier Operations, Accounts Payable, Travel and Expense or Contact Center.

Accounts Payable: These associates handle the processing of invoices for a wide range of state agencies, as well as various boards and commissions.

Contact Center: This team handles inquiries from both internal and external customers by telephone, email, and other channels while providing magical customer service.

Supplier Operations: Makes updates to existing suppliers, such as name, address contact information, and tax identification changes, sets up and maintains electronic funds transfers (EFTs) for suppliers and Medicaid providers as well as other functions.

Travel and Expense: These associates process travel and expense reimbursement requests in accordance with state rules and guidelines for travelers doing state-related business.

18 mos. exp. in accounting, auditing, finance, business administration, or related field, or financial call center work in private sector or other governmental sector;

• Or completion of associate core coursework in accounting, auditing, finance, business administration or related field;
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Accounting and Finance