Automation, Computer Workstations, Customer Satisfaction, Customer Support/Service, Data Entry, Detail Oriented, Document Management, Documentation, Government Contracts, Homeland Security, Identify Issues, Information Technology & Information Systems, Link Management, Maintain Compliance, Metadata, Microsoft Product Family, Microsoft SharePoint, NMap, Operational Measurement, Operational Strategy, Organizational Skills, Performance Metrics, Problem Solving Skills, Process Development, Process Improvement, Reporting Dashboards, Scripting (Scripting Languages), SharePoint Portal Server, Systems Administration/Management, Systems Engineering, Technical Support, United States Citizen, United States Coast Guard (USCG), Usability Engineering, User Documentation, Web Programming