SharePoint Online Admin

Title: SharePoint Online Administrator

Location: Boston - Hybrid 3 Days a week

Type: Contract to Hire

Microsoft Teams & SharePoint Online Administrator

Our Client is seeking a MS Teams and SharePoint Online Administrator to support secure collaboration, document management, and regulatory compliance across clinical research operations. This role ensures that study teams, project teams, and functional groups operate within a reliable, validated, and compliant Microsoft 365 environment aligned with GxP requirements.

Key Responsibilities

Platform Administration and User Support

• Administer Microsoft Teams and SharePoint Online, including day‑to‑day configuration and maintenance. 
• Provide timely support for permissions, access issues, Teams and SharePoint site setup, and document management needs. 
• Partner with study and functional teams to ensure effective use of Microsoft 365 collaboration tools.

Governance and Regulatory Compliance

• Implement and maintain governance standards for naming conventions, lifecycle management, access controls, and external sharing. 
• Ensure compliance with applicable clinical research regulations and standards, including GxP, 21 CFR Part 11, ICH guidelines, and HIPAA, as applicable. 
• Support audit and inspection readiness by maintaining accurate system documentation, logs, and control evidence.

GxP System Validation

• Participate in and support validation activities for Microsoft Teams and SharePoint Online components used in regulated clinical processes. 
• Contribute to the creation and maintenance of validation documentation, including user requirements, risk assessments, test scripts, IQ/OQ/PQ evidence, and change control records.
• Ensure all configuration changes follow approved change control procedures and maintain validated system status. 
• Collaborate with Quality Assurance to meet inspection and compliance expectations.

Security and Data Protection

• Maintain secure access to study, regulatory, and confidential documents through appropriate permission and security controls. 
• Monitor platform security settings and assist with incident response and investigations as needed.

Data Migration

• Support migration of content from legacy systems to SharePoint Online and Microsoft Teams while preserving data integrity, audit trails, and regulatory traceability.

Business Continuity

• Support backup, recovery, and service continuity processes for Microsoft 365 content critical to clinical operations. 
• Monitor service health and communicate outages or service disruptions to stakeholders.

Process Optimization

• Identify opportunities to improve efficiency in study documentation, collaboration, and workflows using Microsoft 365 tools.

Qualifications

• Two to five years of experience administering or supporting Microsoft Teams and SharePoint Online. Experience in a GxP‑regulated, life sciences, or clinical research environment strongly preferred. Working knowledge of computer system validation principles, documentation requirements, and change control practices. 
• Strong communication, interpersonal, and customer support skills.