Sheraton Milwaukee Brookfield - Banquets Manager

Join Our Team as a Banquets Manager!

As Banquets Manager, you're the maestro of memorable moments-masterminding every detail so that each event goes off without a hitch! You'll keep the Banquet Department running smoother than a perfectly choreographed dance, balancing cost control with dazzling guest service. From setting the stage for spectacular celebrations, orchestrating flawless serving, to leading the grand finale cleanup, you're in charge of it all. And when it comes to your team, you're the ultimate coach-hiring, training, cheering them on, offering guidance when needed, and celebrating their growth. If you love being at the heart of the action and inspiring others to shine, this is your spotlight!

KEY SKILLS/RESPONSIBILITIES

• Hospitality Hero: Approach every guest and teammate with genuine warmth and a service-first attitude-your smiles and positive energy set the stage for unforgettable events!
• Attendance Ace: Keep your attendance shining by reliably showing up ready to impress, adapting to our ever-changing event schedule and upholding Aimbridge Hospitality's gold standards.
• Style Superstar: Rock your uniform and name tag with pride, ensuring your appearance always matches the high standards of our brand and wows guests at every turn.
• Safety & Standards Whiz: Follow all Aimbridge Hospitality guidelines and regulations to keep every event smooth, safe, and running like clockwork-for both guests and staff.
• Certification Superpower: Always be prepared by keeping your Food Handlers, Alcohol Awareness, CPR, and First Aid certifications up to date-because you're ready for anything the banquet world brings your way!

EDUCATION & EXPERIENCE

• High school diploma or equivalent with at least 2 years of progressive hotel or related experience; supervisory experience required
• Proficient in Windows operating systems
• Strong communication skills; able to convey information clearly and listen effectively to coworkers and guests
• Skilled at problem-solving, including anticipating, identifying, and resolving workplace issues under pressure
• Capable of assimilating and analyzing complex information from multiple sources and making quick, accurate decisions
• Comfortable working with financial data and performing basic arithmetic functions

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Sheraton Milwaukee Brookfield Hotel provides an elevated workplace experience near major Wisconsin attractions including Miller Park, Brookfield Square, and the Brookfield Conference Center. The hotel features an on‑site restaurant, The Craft Room, serving Midwestern‑inspired dishes and cocktails. With 21 meeting venues, the property supports business events and weddings in an upscale setting. Team members help maintain clean, comfortable guest rooms with mini‑refrigerators and support amenities such as indoor and outdoor pools. It's a versatile environment suited for staff who enjoy serving a mix of business travelers, event guests, and families.

Application deadline for Colorado positions: