Sheriff's Emergency Services Dispatcher Trainee-26282001

Sheriffs Emergency Services Dispatcher Trainee-26282001

Salary

$81,785.60 Annually

Location

County of San Diego, CA

Job Type

Regular - Full time

Job Number

26282001

Department

Sheriff

Division

Law Enforcement Support

Opening Date

08/01/2026

Closing Date

12/31/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Job Summary

Join Our World-Class Team!

The Sheriffs Communications Center is looking for motivated individuals ready to step into a vital role as Emergency Services Dispatcher Trainee.

In this position, you'll be a calm, confident voice guiding people through critical moments. We're seeking candidates who can take charge with clarity and sensitivity, while showing respect and care for everyone they serve.

Future Salary Increase

June 2027 - 5.53% increase to base pay (3% Across-the- Board + 2.53% Market Adj)

About the Position

The Sheriffs Communications Center provides the highest quality professional public safety services to the residents of San Diego County. The Communications Center is in a central Kearny Mesa location and remains staffed at all times, every day of the year. Applicants must be willing to work any/rotating shifts, on holidays or weekends. Sheriffs Emergency Services Dispatcher Trainees are trained to respond to 9-1-1 emergency and non-emergency calls and are responsible for dispatching deputies in the field. This requires a candidate who can assess situations accurately, make quick decisions and use good judgment to ensure safety of patrol deputies. Read about the Emergency Services Dispatcher Trainee for more detailed information.

Please view the following video prepared to share a dispatcher's role before applying.

The Communications Center is centrally located in Kearny Mesa and is staffed 24 hours a day, seven days a week, 365 days a year.

To Qualify You Must

• Be at least 18 years of age.
• Possess effective oral and written communication skills in English.
• Have no felony convictions (Misdemeanor convictions may be disqualifying depending on the number, recency, and severity).
• Be willing to work night shifts, holidays, and weekends (24-hour facility - Premium of $.80 per hour for night shift work).
• Must pass the CommsCoachHIRE assessment

Condition of Employment

As part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position.

Illegal drug use and possession is prohibited in any form by Sheriffs Office employees.

Application Process

STEP 1: Complete the online application form providing correct and complete responses to the Supplemental Questions. Please ensure all information is complete and accurate as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.

STEP 2: Candidates placed on the eligible list will first receive an email confirming their placement. A second email will follow with instructions for completing the online CommsCoach HIRE assessment. Candidates must successfully take and pass this assessment. You will have 30 calendar days from the date of notification to successfully complete the assessment.

The assessment is completed online. The assessment evaluates nine core competencies and simulates real-world tasks using structured and practical questions, including simulated call scenarios. covering the following areas:

• Emotional Resilience
• Stress tolerance
• Listening & Comprehension
• Multitasking
• Decision Making & Judgment
• Conflict Resolution & Empathy
• Accuracy & Recall
• Composure Under Pressure
• Operational Readiness

STEP 3: Candidates who successfully pass the assessment must self-schedule to attend a Pre-Screening Interview and Orientation (PIQ).

STEP 4: Candidates who successfully pass PIQ may be invited to participate in an in-person oral interview.

STEP 5: Candidates who successfully pass the oral interview may be invited to participate in the comprehensive background investigation. The background investigation includes:

• Personal History Statement (PHS) meeting with a Background Detective.
• A Computer Voice Stress Analysis (CVSA) exam
• A psychological and medical exam

The background investigation includes job dimensions established by the California Commission on Peace Officer Standards and Training (P.O.S.T.) to determine a candidates suitability as a public safety dispatcher.

If you're ready to make a difference, bring your composure, compassion, and communication skills to a career where every call matters.

Apply TODAY!

As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.

Veteran's Preference Policy The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego. Please read the Veterans Preference Policy for additional information.

Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help! Please read the Military Skills Translator to access the tool.

The County of San Diego and its employees embrace the vision of a just, sustainable, and resilient future for all. Our values include integrity, equity, access, belonging, excellence, and sustainability. Each of these is infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data-driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan .

Accommodation

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions of the job, on a case-by-case basis. The County of San Diego now participates in E-Verify. Read the E-Verify information here.

The County of San Diego and its employees embrace the vision of a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of these is infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data-driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan .

Disaster Service Worker

Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.

The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.

Click here to see the Non-Management Benefits Summary

01

At the date and time you are completing this online application for Sheriffs Emergency Services Dispatcher Trainee, are you at least 18 years of age?

• Yes
• No

02

Do you have experience, personal or professional, in an emergency, high pressure or urgent situation?

• Yes
• No

03

Are you willing to work in an environment that receives high-volume emergency calls, including life threatening situations?

• Yes
• No

04

Describe your experience in an emergency, high-pressure, or urgent situation. If you do not have this experience, please indicate with "N/A."

05

Candidates need to meet the minimum qualifications and pass the performance exam for Sheriffs Emergency Services Dispatcher Trainee. Afterward, candidates will be subject to a thorough background investigation which includes psychological, truth verification, or other examination or test. This background investigation includes job dimensions established by the California Commission on Peace Officer Standards and Training (P.O.S.T.) to determine a candidates suitability as a public safety dispatcher. Do you understand this information?

• Yes
• No

06

Felony convictions will be disqualifying. Misdemeanor convictions may be disqualifying depending on type, number, severity, and recency. Do you understand this information?

• Yes
• No

07

Do you possess the ability to read, write, and verbally communicate in English in a fluent, clear, and understandable manner?

• Yes
• No

08

Are you willing to take the online assessment to continue in the consideration process? Note: The online exam must be taken within 30 days from the date notified of referral.

• Yes
• No

09

The following are working conditions associated with this role. Select which of the following working conditions you are willing to comply with throughout employment. (Check all that apply)

• Will work shifts during irregular business hours including evenings, early morning hours, weekends, and holidays
• Will work overtime (defined as an excess of eight hours per day)
• Will be responsible for own reliable transportation to and from work
• Will be responsible for arranging necessary and timely, reliable transportation for field travel
• I cannot adhere to one or more of the listed working conditions

10

Are you legally authorized to work in the United States? Note: The County of San Diego does not sponsor employment.

• Yes
• No

11

Please enter the last four digits of your social security number in the space below. This is used only for applicant identification purposes and will be kept confidential

12

A copy of your driver's license MUST be attached to your application. This information will be used to verify your identity in the virtual assessment environment. Did you attach a copy of your driver's license?

• Yes
• No

13

How did you FIRST become aware of this opportunity that led you to come to the governmentjobs.com/SD County website and apply? Help us use advertising dollars wisely.

• Print Advertising
• Indeed
• Google/YouTube
• Social Media
• LinkedIn
• Referral - County Employee
• Referral - Deputy Sheriff
• Referral - Other Law Enforcement
• Recruiting Vehicle
• College / High School Presentation
• Career Fair
• Military/Veteran Related
• Community Event
• Sporting Event
• Other

14

For the above question, please share the specific job board, referral, or person so we can recognize them. If this does not apply, please indicate "n/a" below.

Required Question

Employer County of San Diego

Address 5500 Overland Ave., Suite 370

San Diego, California, 92123

Phone (619) 236-2191

(866) 880-9374

Website http://www.SanDiegoCounty.gov