Shift Coordinator - Adult Community Crisis Stabilization

The Brien Center for Mental Health and Substance Abuse Services Inc

Pittsfield, MA

JOB DETAILS
SKILLS
Acute Care, Background Investigation, CPR Certification, Collective Bargaining, Computer Skills, Consulting, Documentation, Driver's License, Equal Employment Opportunity (EEO), Facilities Management, Fair Credit Reporting Act (FCRA), First Aid, HTML (HyperText Markup Language), Healthcare Administration, Investigative Reports, Laundry, Leadership, Legal, Licensing, Maintain Compliance, Medical Records, Medication Administration, Medications, Multicast Source Discovery Protocol (MSDP), Multitasking, Nursing Management, On Call, Organizational Skills, People Management, Performance Reviews, Project/Program Coordination, Record Keeping, Schedule Development, Spreadsheets, Staff Development, Staff Motivation, Team Player, Telephone Skills, Time Management, Volunteer Management, Web-Based Email, Willing to Travel, Word Processing
LOCATION
Pittsfield, MA
POSTED
2 days ago

Shift Coordinator - Adult Community Crisis Stabilization

Pittsfield, MA

Full time

Full time

General Description: Responsible for oversight of shifts including: site operations, staffing, staff development, consultation, supervision, documentation requirements, site beautification. Participate in implementation of individual action plans for person's served. Work as a member of a team to provide opportunities for individuals while displaying hope and optimism. Essential Job…","html_description":"

General Description:

Responsible for oversight of shifts including: site operations, staffing, staff development, consultation, supervision, documentation requirements, site beautification. Participate in implementation of individual action plans for person's served. Work as a member of a team to provide opportunities for individuals while displaying hope and optimism.

Essential Job Functions:

  • Provide supervision to direct care staff at both sites. Manage call-outs and consult with Program Director, Nurse Manager, Program Coordinator and/or Acute Care Administrator on Call
  • Monitor and insure completion of all medication and communication forms for next day appointments.
  • Monitor and update all individual records as required.
  • Monitor and maintain compliance of clinical records, including all MSDP and DMH standards.
  • Maintain work environment, manage and report hazards to supervisor and/or Facilities Manager.
  • Report any facilities related issues to Facilities Manager. Follow up to insure facilities issues are corrected.
  • Insure programming is active and within the scope of wellness and recovery principles.

Other Responsibilities:

  • Assist individuals with medication administration as needed.
  • Provide supervision to support MAP policy.
  • Provide direct supervision to staff as assigned.
  • Review and document individual's progress towards goals
  • Work in a Direct Care capacity as necessary to provide adequate staff or respond to a clinical need.
  • Participate in all relevant staff meetings, recovery team meetings, scheduled supervision and interagency meetings
  • Serve on interagency committees
  • Keep supervisor well informed and updated on all house activities daily
  • Report any incidents regarding accidents, injury or medication errors to your supervisor and complete all corresponding documentation.
  • Oversee accuracy of records and maintain record keeping according to DMH and MSDP standards.
  • Communicate a sense of hopefulness and respect
  • Flexibly to respond to program scheduling needs
  • Represent the agency in a professional manner in all community contacts and interagency committees
  • Successfully complete and maintain MAP, CPR and First Aid certifications
  • Maintain all standards of confidentiality.

Qualifications:

  • Associates or Bachelor's degree in related field or four years of experience in related field
  • Knowledge of community resources
  • Knowledge of licensing requirements and skills to maintain those standards
  • Ability to supervise, evaluate and motivate staff
  • Ability to work a flexible schedule Ability to multi-task and deal with a wide variety of people

Other Requirements

  • Ability to pass a CORI (Criminal Background) check and DMV (Department of Motor Vehicles) check
  • Drivers License and use of personally insured vehicle

Skills:

  • Ability to make independent decisions based on defined recovery goals
  • Leadership skills required to supervisor and delegate responsibilities to other employees, students and volunteers and oversee assignments
  • Proficient computer skills in using web-based e-mail and ability to data enter information into spreadsheets and word processing documetnts
  • Ability to work independently
  • Ability to employ time management skills

Working Conditions:

  • Works in office; housing type environment: temperature regulated
  • Able to work or travel to various locations

Physical Requirements and Conditions:

  • Manual & visual dexterity; correctable
  • Lifting Maximums: weight of grocery bags and/or laundry baskets
  • Push, pull, stand, reach overhead and twist
  • Able to bend at the knees, waist and lower self to the ground or floor without assistance
  • Able to physically climb and descend stairs without assistance
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

","url":"/job/515802/shift-coordinator-adult-community-crisis-stabilization","joblink_url":"https://brien-center-for-mental-health.checkwritersrecruit.com/job/515802/shift-coordinator-adult-community-crisis-stabilization","posted_at":"2026-06-26T13:36:59-04:00","location":"Pittsfield, MA","location_info":{"country":"US","address":"","city":"Pittsfield","state":"MA","zipcode":""},"job_code":false,"category":"Full time","enable_application_address_completion?":true,"allow_job_board_applications":false,"collect_linkedin_profile?":true,"is_address_enabled?":true,"is_address_required?":true,"show_contact_preference?":false,"resume_upload_enabled?":true,"resume_upload_required?":false,"coverletter_upload_enabled?":true,"coverletter_upload_required?":false,"other_upload_enabled?":true,"referral_required?":true,"referral_options":["1Berkshire","Berkshire Eagle","Berkshire Jobs","Brien Center Website","Current Brien Center Employee","Friend/Relative","Indeed","Job Fair","MassHire","Now Hiring Signage","College/University","Radio Advertisement","Walk-In","Word of Mouth","Human Service Forum","Diversity Website","Facebook","LinkedIn","Social Media Miscellaneous","Television Advertisement"],"disclosure_agreement":"

Fair Credit Reporting Act

Nature and Scope Disclosure

This disclosure is made in accordance with Section 606(b) of the Fair Credit Reporting Act as to the nature and scope of the investigative consumer report prepared by an outside agency for employment purposes.

Criminal Background check-State of Massachusetts

Criminal Background check-Out of State

Disabled Person Protection Commission

The Central Registry of Child Abuse/Neglect - for applicants who may work with children

RMV Driving Record

In-depth/General Employment Verification

Personal References

Educational Verification

Professional License or Credentials Verification

Equal Opportunity Employment

The Brien Center is committed to a policy of nondiscrimination and equal opportunity employment for all employees and qualified applicants without regard to race, color, religion, creed, national origin, sex, sexual orientation, genetic information, military service, age, ancestry or disability.

No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. I understand that it is the policy of this organization not to refuse to hire or otherwise discriminate against a qualified individual with a disability because of that persons need for a reasonable accommodation as required by the ADA. Those applicants requiring a reasonable accommodation to the application and/or interview process should notify Human Resources as soon as possible.

You are advised that you may include any verified work performed on a volunteer basis as work history.

Employment Release and Privacy Statement

I hereby authorize the Brien Center to contact, obtain, and verify the accuracy of information contained in this application from all previous employers, educational institutions, and references. I also hereby release from liability The Brien Center and its representatives for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information.

I understand that any misrepresentation or material omission made by me on this application will be just cause for cancellation of this application or immediate termination of employment if I am employed, whenever it may be discovered.

If I am employed, I acknowledge that there is no specified length of employment and that this application does not constitute an agreement or contract for employment. Accordingly, either the employer or I can terminate the relationship "At Will", with or without cause, at any time, for any reason, so long as there is no violation of applicable federal or state law.

I also understand that if I am employed, I will be required to provide satisfactory proof of identity and legal work authorization within three days of being hired. Failure to submit such proof within the required time shall result in immediate termination of employment.

I also understand that my employment is contingent upon my passing of a Criminal History Background Check (CORI) and Department of Motor Vehicle Check (DMV) upon my written consent and verification of references. I also understand that the agency may conduct CORI and DMV checks during the course of my employment upon my written consent.

I also understand that I will follow all rules and policies of the Brien Center and my failure to follow the agency's rules and policies will subject me to termination.

I understand that the Brien Center may change hours, shifts, schedules, rules and policies based upon the best interests of the agency's ability to operate and conduct business, in accordance with the Collective Bargaining Unit, if applicable.

I also understand this it is unlawful in Massachusetts for employers to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject or criminal penalties and civil liability.

I understand that my application must be completed in full (see resume is unacceptable), submitted for a specific position, signed by myself and submitted to Human Resources.

I have read and fully understand the foregoing, and I seek employment under these conditions.

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General Description:

Responsible for oversight of shifts including: site operations, staffing, staff development, consultation, supervision, documentation requirements, site beautification. Participate in implementation of individual action plans for person's served. Work as a member of a team to provide opportunities for individuals while displaying hope and optimism.

Essential Job Functions:

  • Provide supervision to direct care staff at both sites. Manage call-outs and consult with Program Director, Nurse Manager, Program Coordinator and/or Acute Care Administrator on Call
  • Monitor and insure completion of all medication and communication forms for next day appointments.
  • Monitor and update all individual records as required.
  • Monitor and maintain compliance of clinical records, including all MSDP and DMH standards.
  • Maintain work environment, manage and report hazards to supervisor and/or Facilities Manager.
  • Report any facilities related issues to Facilities Manager. Follow up to insure facilities issues are corrected.
  • Insure programming is active and within the scope of wellness and recovery principles.

Other Responsibilities:

  • Assist individuals with medication administration as needed.
  • Provide supervision to support MAP policy.
  • Provide direct supervision to staff as assigned.
  • Review and document individual's progress towards goals
  • Work in a Direct Care capacity as necessary to provide adequate staff or respond to a clinical need.
  • Participate in all relevant staff meetings, recovery team meetings, scheduled supervision and interagency meetings
  • Serve on interagency committees
  • Keep supervisor well informed and updated on all house activities daily
  • Report any incidents regarding accidents, injury or medication errors to your supervisor and complete all corresponding documentation.
  • Oversee accuracy of records and maintain record keeping according to DMH and MSDP standards.
  • Communicate a sense of hopefulness and respect
  • Flexibly to respond to program scheduling needs
  • Represent the agency in a professional manner in all community contacts and interagency committees
  • Successfully complete and maintain MAP, CPR and First Aid certifications
  • Maintain all standards of confidentiality.

Qualifications:

  • Associates or Bachelor's degree in related field or four years of experience in related field
  • Knowledge of community resources
  • Knowledge of licensing requirements and skills to maintain those standards
  • Ability to supervise, evaluate and motivate staff
  • Ability to work a flexible schedule Ability to multi-task and deal with a wide variety of people

Other Requirements

  • Ability to pass a CORI (Criminal Background) check and DMV (Department of Motor Vehicles) check
  • Drivers License and use of personally insured vehicle

Skills:

  • Ability to make independent decisions based on defined recovery goals
  • Leadership skills required to supervisor and delegate responsibilities to other employees, students and volunteers and oversee assignments
  • Proficient computer skills in using web-based e-mail and ability to data enter information into spreadsheets and word processing documetnts
  • Ability to work independently
  • Ability to employ time management skills

Working Conditions:

  • Works in office; housing type environment: temperature regulated
  • Able to work or travel to various locations

Physical Requirements and Conditions:

  • Manual & visual dexterity; correctable
  • Lifting Maximums: weight of grocery bags and/or laundry baskets
  • Push, pull, stand, reach overhead and twist
  • Able to bend at the knees, waist and lower self to the ground or floor without assistance
  • Able to physically climb and descend stairs without assistance
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

General Description: Responsible for oversight of shifts including: site operations, staffing, staff development, consultation, supervision, documentation requirements, site beautification. Participate in implementation of individual action plans for person's served. Work as a member of a team to provide opportunities for individuals while displaying hope and optimism. Essential Job…","html_description":"

General Description:

Responsible for oversight of shifts including: site operations, staffing, staff development, consultation, supervision, documentation requirements, site beautification. Participate in implementation of individual action plans for person's served. Work as a member of a team to provide opportunities for individuals while displaying hope and optimism.

Essential Job Functions:

  • Provide supervision to direct care staff at both sites. Manage call-outs and consult with Program Director, Nurse Manager, Program Coordinator and/or Acute Care Administrator on Call
  • Monitor and insure completion of all medication and communication forms for next day appointments.
  • Monitor and update all individual records as required.
  • Monitor and maintain compliance of clinical records, including all MSDP and DMH standards.
  • Maintain work environment, manage and report hazards to supervisor and/or Facilities Manager.
  • Report any facilities related issues to Facilities Manager. Follow up to insure facilities issues are corrected.
  • Insure programming is active and within the scope of wellness and recovery principles.

Other Responsibilities:

  • Assist individuals with medication administration as needed.
  • Provide supervision to support MAP policy.
  • Provide direct supervision to staff as assigned.
  • Review and document individual's progress towards goals
  • Work in a Direct Care capacity as necessary to provide adequate staff or respond to a clinical need.
  • Participate in all relevant staff meetings, recovery team meetings, scheduled supervision and interagency meetings
  • Serve on interagency committees
  • Keep supervisor well informed and updated on all house activities daily
  • Report any incidents regarding accidents, injury or medication errors to your supervisor and complete all corresponding documentation.
  • Oversee accuracy of records and maintain record keeping according to DMH and MSDP standards.
  • Communicate a sense of hopefulness and respect
  • Flexibly to respond to program scheduling needs
  • Represent the agency in a professional manner in all community contacts and interagency committees
  • Successfully complete and maintain MAP, CPR and First Aid certifications
  • Maintain all standards of confidentiality.

Qualifications:

  • Associates or Bachelor's degree in related field or four years of experience in related field
  • Knowledge of community resources
  • Knowledge of licensing requirements and skills to maintain those standards
  • Ability to supervise, evaluate and motivate staff
  • Ability to work a flexible schedule Ability to multi-task and deal with a wide variety of people

Other Requirements

  • Ability to pass a CORI (Criminal Background) check and DMV (Department of Motor Vehicles) check
  • Drivers License and use of personally insured vehicle

Skills:

  • Ability to make independent decisions based on defined recovery goals
  • Leadership skills required to supervisor and delegate responsibilities to other employees, students and volunteers and oversee assignments
  • Proficient computer skills in using web-based e-mail and ability to data enter information into spreadsheets and word processing documetnts
  • Ability to work independently
  • Ability to employ time management skills

Working Conditions:

  • Works in office; housing type environment: temperature regulated
  • Able to work or travel to various locations

Physical Requirements and Conditions:

  • Manual & visual dexterity; correctable
  • Lifting Maximums: weight of grocery bags and/or laundry baskets
  • Push, pull, stand, reach overhead and twist
  • Able to bend at the knees, waist and lower self to the ground or floor without assistance
  • Able to physically climb and descend stairs without assistance
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

","url":"/job/515802/shift-coordinator-adult-community-crisis-stabilization","joblink_url":"https://brien-center-for-mental-health.checkwritersrecruit.com/job/515802/shift-coordinator-adult-community-crisis-stabilization","posted_at":"2026-06-26T13:36:59-04:00","location":"Pittsfield, MA","location_info":{"country":"US","address":"","city":"Pittsfield","state":"MA","zipcode":""},"job_code":false,"category":"Full time","enable_application_address_completion?":true,"allow_job_board_applications":false,"collect_linkedin_profile?":true,"is_address_enabled?":true,"is_address_required?":true,"show_contact_preference?":false,"resume_upload_enabled?":true,"resume_upload_required?":false,"coverletter_upload_enabled?":true,"coverletter_upload_required?":false,"other_upload_enabled?":true,"referral_required?":true,"referral_options":["1Berkshire","Berkshire Eagle","Berkshire Jobs","Brien Center Website","Current Brien Center Employee","Friend/Relative","Indeed","Job Fair","MassHire","Now Hiring Signage","College/University","Radio Advertisement","Walk-In","Word of Mouth","Human Service Forum","Diversity Website","Facebook","LinkedIn","Social Media Miscellaneous","Television Advertisement"],"disclosure_agreement":"

Fair Credit Reporting Act

Nature and Scope Disclosure

This disclosure is made in accordance with Section 606(b) of the Fair Credit Reporting Act as to the nature and scope of the investigative consumer report prepared by an outside agency for employment purposes.

Criminal Background check-State of Massachusetts

Criminal Background check-Out of State

Disabled Person Protection Commission

The Central Registry of Child Abuse/Neglect - for applicants who may work with children

RMV Driving Record

In-depth/General Employment Verification

Personal References

Educational Verification

Professional License or Credentials Verification

Equal Opportunity Employment

The Brien Center is committed to a policy of nondiscrimination and equal opportunity employment for all employees and qualified applicants without regard to race, color, religion, creed, national origin, sex, sexual orientation, genetic information, military service, age, ancestry or disability.

No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. I understand that it is the policy of this organization not to refuse to hire or otherwise discriminate against a qualified individual with a disability because of that persons need for a reasonable accommodation as required by the ADA. Those applicants requiring a reasonable accommodation to the application and/or interview process should notify Human Resources as soon as possible.

You are advised that you may include any verified work performed on a volunteer basis as work history.

Employment Release and Privacy Statement

I hereby authorize the Brien Center to contact, obtain, and verify the accuracy of information contained in this application from all previous employers, educational institutions, and references. I also hereby release from liability The Brien Center and its representatives for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information.

I understand that any misrepresentation or material omission made by me on this application will be just cause for cancellation of this application or immediate termination of employment if I am employed, whenever it may be discovered.

If I am employed, I acknowledge that there is no specified length of employment and that this application does not constitute an agreement or contract for employment. Accordingly, either the employer or I can terminate the relationship "At Will", with or without cause, at any time, for any reason, so long as there is no violation of applicable federal or state law.

I also understand that if I am employed, I will be required to provide satisfactory proof of identity and legal work authorization within three days of being hired. Failure to submit such proof within the required time shall result in immediate termination of employment.

I also understand that my employment is contingent upon my passing of a Criminal History Background Check (CORI) and Department of Motor Vehicle Check (DMV) upon my written consent and verification of references. I also understand that the agency may conduct CORI and DMV checks during the course of my employment upon my written consent.

I also understand that I will follow all rules and policies of the Brien Center and my failure to follow the agency's rules and policies will subject me to termination.

I understand that the Brien Center may change hours, shifts, schedules, rules and policies based upon the best interests of the agency's ability to operate and conduct business, in accordance with the Collective Bargaining Unit, if applicable.

I also understand this it is unlawful in Massachusetts for employers to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject or criminal penalties and civil liability.

I understand that my application must be completed in full (see resume is unacceptable), submitted for a specific position, signed by myself and submitted to Human Resources.

I have read and fully understand the foregoing, and I seek employment under these conditions.

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About the Company

T

The Brien Center for Mental Health and Substance Abuse Services Inc