Crispy Cones in Centennial, CO is looking for an energetic and motivated Shift Lead to join our growing team! This is a fantastic opportunity to step into a leadership role at a fun, fast-paced food concept where every day brings something new. If you love people, thrive in a team environment, and have a passion for delivering great customer experiences, we want to hear from you!
Responsibilities:
Lead and supervise team members during assigned shifts to ensure smooth daily operations
Provide exceptional customer service and resolve guest concerns quickly and professionally
Open and/or close the store following established procedures and checklists
Monitor food quality, preparation standards, and presentation consistency
Train, coach, and motivate crew members to maintain high performance standards
Manage cash handling, POS transactions, and end-of-shift reporting
Maintain a clean, safe, and organized work environment in compliance with health and safety standards
Requirements:
Prior experience in a food service, retail, or customer-facing environment required
Previous supervisory or shift lead experience strongly preferred
Strong communication and team leadership skills
Reliable, punctual, and able to work a flexible schedule including weekends and holidays
Ability to stay calm and make decisions in a fast-paced environment
Basic math and cash handling skills
Food Handler Certification (or willingness to obtain upon hire)
About Us:
Crispy Cones is a one-of-a-kind food concept bringing a fresh and exciting twist to the snack and dessert scene in Centennial, CO. Our customers keep coming back for our unique, craveable offerings and the warm, welcoming experience our team delivers every single day. We're proud to foster a workplace culture that's upbeat, supportive, and full of opportunity for growth.
Numbers & Facts
Location
Aurora, CO
Skills
Cash Managementunmatched
Coachingunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Fast Foodunmatched
Food Qualityunmatched
Food Servicesunmatched
Leadershipunmatched
Mathematicsunmatched
Operationsunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Quality Monitoringunmatched
Retailunmatched
Safety Complianceunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Team Lead/Managerunmatched
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