Shift Lead

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Requirements:

• High school diploma/GED.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Crumbl started with a big dream, two ambitious cousins, and a relentless pursuit of the perfect cookie. What began with testing recipes and gathering customer feedback has grown into one of the most recognizable dessert brands in the country.
But Crumbl is about more than great cookies. It’s about creating memorable experiences—for our guests and for the people who make those experiences possible every day.
Our stores are fast-paced, energetic, and team-focused. We believe in working hard, having fun, developing great people, and giving team members opportunities to learn, take on responsibility, and grow. Whether you’re looking for your first job, building leadership experience, or looking for an opportunity to manage and develop a team, there’s room to make an impact.
If you bring a positive attitude, a strong work ethic, and a willingness to learn, we’d love to have you be part of what we’re building.

Salary

$12.00 - $17.00 per hour

Benefits

Tips, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), Employee discount

Job Type

Full time