Position Overview: We are seeking a proactive Floor Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.
Key Responsibilities:
• Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
• Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
• Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
• Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
• Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.
Qualifications:
• Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
• Demonstrated leadership abilities with strong team motivation and management skills.
• Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
• Knowledge of health and safety practices and food service regulations.
• Flexible availability, able to work nights, weekends, and holidays as needed.
• Proficiency in cash handling and using Point of Sale (POS) systems.
• Physical stamina for a full shift of standing, walking, and lifting moderate weights.
• Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
• Positive attitude, capable of working well under pressure and with a diverse team.
"Huey Magoo’s is America’s Greatest Tasting, Rapidly Expanding Chicken Tenders Brand! Since 2004, Huey Magoo’s mission has been to serve delicious, handcrafted chicken tenders using fresh, top-quality ingredients while spreading happiness. Huey Magoo’s franchisees have successfully introduced the brand throughout Florida, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Alabama and Ohio. In 2019, TCE Ventures (d/b/a Huey Magoo’s) opened its first franchise store in Sunrise. Since then, we have opened stores in Coral Springs, Oakland Park and North Lauderdale with plans for additional growth in the coming years. We firmly believe that by keeping our mission at heart, adhering to our brand’s high-quality standards, hiring people with a zest for service, providing a safe workplace where employees can learn and grow and focusing on the guest experience, our guests will return again and again which will make all of us successful."