Shift Lead

Whistle Express Car Wash

Cape Coral, FL

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JOB DETAILS

SKILLS

Customer Relations, Customer Training, Leadership, Problem Solving Skills, Resolve Customer Issues, Restaurant, Sales, Team Lead/Manager

LOCATION

Cape Coral, FL

POSTED

1 day ago

Customer Engagement. Greet customers as they arrive and provide a positive, friendly experience. Answer customer questions about services, wash options, and memberships clearly and courteously. Promote unlimited wash memberships and other offerings to drive engagement and sales. Educate new customers on the variety of wash packages and services available. Observe customer interactions to identify opportunities to enhance service and provide feedback to the team. Operations & Safety. Direct vehicles safely into the wash tunnel, ensuring proper positioning for a smooth process. Prepare vehicles for washing by checking for loose items and removing obstacles as needed. Monitor equipment during operations, identifying and reporting any malfunctions or issues. Follow and enforce all safety protocols to protect customers, team members, and equipment. Assist team members in resolving operational issues quickly to keep the site running efficiently. Team Leadership. Serve as a key holder and per...Shift Lead, Leadership, Team Leader, Customer Engagement, Operations, Restaurant, Automotive

About the Company

Whistle Express Car Wash

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