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Shift Lead

Crispy Cones

Centennial, CO

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JOB DETAILS
SKILLS
Communication Skills, Cook Dishes, Customer Support/Service, Fast Food, Food Safety, Food Services, High School Diploma, Interpersonal Skills, Leadership, Multitasking, Operational Support, Operations, Operations Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Quality Monitoring, Regulatory Compliance, Restaurant, Retail, Safety Process, Team Lead/Manager, Team Player, Training/Teaching
LOCATION
Centennial, CO
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Job Summary


Crispy Cones is seeking a dependable and energetic Shift Lead to support the daily operations of our store. The Shift Lead plays a vital role in leading the team, upholding product quality, and ensuring that every guest receives an exceptional experience. This position is ideal for someone with a passion for leadership, customer service, and working in a fast-paced food service environment.


Skills

Customer Service
Organization
Flexible
Adaptable
Reliable
Interpersonal Skills
Communication
Leadership


Essential Duties and Responsibilities
  • Lead, train, and motivate team members to ensure smooth and efficient shift operations.
  • Foster a positive and collaborative team environment by communicating clearly with staff and guests.
  • Oversee opening and closing responsibilities, ensuring all operational tasks are completed efficiently.
  • Monitor product quality and preparation standards to maintain consistency and excellence.
  • Address and resolve any issues that arise during the shift in a calm and professional manner.
  • Ensure cleanliness and safety in the prep, service, and cooking areas in compliance with health regulations.
  • Maintain flexibility with scheduling, including availability for morning, night, and weekend shifts, includingSunday's.
  • Represent Crispy Cones’ values and standards while creating memorable experiences for guests.
Knowledge
  • Basic knowledge of restaurant operations and food safety procedures.
  • Familiarity with opening and closing procedures in a retail or food service setting.
  • Understanding of leadership principles and guest service standards.
Skills
  • Strong verbal communication and interpersonal skills.
  • Ability to lead and inspire a team in a fast-paced environment.
  • Organizational skills to manage multiple responsibilities during each shift.
  • Reliable, punctual, and self-motivated.
Abilities
  • Ability to manage team members and resolve conflicts professionally.
  • Ability to multitask and remain composed under pressure.
  • Ability to lift, bend, and stand for long periods.
  • Ability to adapt to changing priorities and shift needs.
Minimum Qualifications
  • High school diploma or equivalent preferred.
  • At least 1 year of restaurant or food service experience preferred.
  • Must be at least 18 years old due to the nature of the work.

About the Company

C

Crispy Cones

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