SHIFT LEAD / Crew Member

PCF OHIO LLC

Gahanna, OH

JOB DETAILS
SALARY
$14–$16 Per Hour
SKILLS
Coaching, Communication Skills, Cook Dishes, Customer Experience, Customer Support/Service, Food and Beverage Industry, Leadership, Operations, People Management, Presentation/Verbal Skills, Restaurant, Retail, Staff Training, Standards Development, State Ordinances, Store Closing, Store Opening, Team Player, Training/Teaching, User Documentation
LOCATION
Gahanna, OH
POSTED
3 days ago

Join us in working at the sweetest place on earth!! Premium Desserts!!


At the Peach Cobbler Factory, it's all about celebrating the sweet things in life; people, customers, community, and a

whole variety of premium desserts! Our stores strive to make a positive impact every day within ourselves and in our

community. PCF is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences

that each staff member brings to our team!

Summary of Experience for all positions entails:

Do you want to work with great people? , So do we!!

 Customer service experience in a retail or restaurant environment is preferable but we are open to train and

develop staff who exhibit the desire to grow and thrive in a flexible, nurturing environment that is creative and fun. We will consider training

those who exhibit the energy, passion, and commitment to developing the PCF brand and family.

Jobs available are: Crew Members to develop into a shift lead.

Hours: Part-time,  must be flexible for Weekends/Evenings.

The perfect applicant will be trained to open/close the store weeknights and weekends.


As a PCF  SHIFT LEAD, you'll be a role model of the store operations standards that define our Peach

Cobbler Factory Experience. You'll lead each shift, working alongside fellow Cobblerista to deliver stellar customer

service and a variety of expertly crafted dessert products. You'll be in an energetic environment where you'll have the

ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership

skills. Shift supervisors are leaders in creating an uplifting experience for our customers and co-workers.


General expectations for ALL positions consist of the following:

Be proficient in performing all Crew Member tasks.

Maintains fast accurate service, ensures an excellent customer experience, and makes sure all products are

consistent with company standards.

Make sure the restaurant is up to company standards with regards to cleanliness, neatness, and customer

accessibility.

Operate the POS accurately and maintain proper control of company assets. 

Prepare and coach the preparation of food and beverages to standard recipes or customized for customers,

including recipe changes such as temperature, quantity of ingredients or substituted ingredients.

Maintain regular and consistent attendance and punctuality.

MUST HAVE RELIABLE TRANSPORTATION AND BE A DEPENDABLE PART OF OUR TEAM

Meet store operating policies and standards, including providing quality dessert products, cash handling and store

safety and security.


Knowledge, Skills and Abilities for ALL positions entails:

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

In addition to the expectations, qualifications and skills above, the SHIFT LEAD criteria is as follows:


CAN Shift supervisor or lead crew directs all daily operations of the restaurant in the absence of the GM including

supervising and training employees, opening and closing the store, ensuring all food preparation is complete,

managing employee breaks and shift changes, and completing shift summary reports. Willing to increase the pay for the right person! Prior experience delegating

tasks to other employees and/or coordinating the tasks of two (2) or more employees is preferable.

CAN Take initiative and act as a role model to others.

CAN Enjoy working as a team and motivating others.

CAN Understand how to create a great customer service experience.

CAN Have a focus on quality and take pride in your work.

 Are confident in leading, delegating, and guiding others.

 Are open to learning new things with rotating dessert menus.

Are experienced with responsibilities like cash-handling and store safety.

CAN keep cool and calm with varying customer scenarios and workplace environment.

 HAVE excellent communications skills.

CAN Build relationships within the workplace, customers and community.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual

orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and

experiences. Everyone is encouraged to apply. Qualified applicants with criminal histories will be considered for

employment in a manner consistent with all federal state and local ordinances.

About the Company

P

PCF OHIO LLC