Shift Lead - Front Desk Support (Kennel Technician Lead)

Camp Bow Wow

Flower Mound, Texas

JOB DETAILS
SALARY
$15–$17
SKILLS
Administrative Skills, Animal Care, Calendar Management, Childcare, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Fast Food, Food Purchasing, Healthcare Customer Service, Leadership, Lift/Move 50 Pounds, Medical Office Administration, Medication Administration, Operations, Operations Management, Retail, Schedule Development, Team Lead/Manager, Team Player, Telephone Skills, Training/Teaching, Veterinary Medicine
LOCATION
Flower Mound, Texas
POSTED
5 days ago
Must Love Dogs.

Get paid to work, play, and care for dogs all day! We're looking for energetic, dependable dog lovers to join our fun, fast-paced team. If you enjoy hands-on work, staying active, and spending your day with dogs, we'd love to meet you.

Responsibilities:
  • Supervise and safely manage groups of dogs during play sessions.
  • Monitor dog behavior, health, and social interactions.
  • Feed dogs and administer medications as directed.
  • Clean and sanitize play areas, cabins, and facility spaces daily.
  • Communicate with pet parents in a friendly and professional manner.
  • Assist with daily operations to ensure smooth and efficient shifts.
  • Lead and support a team of 6–8 staff members during assigned shifts.

Front Desk Support:
  • Greet customers and their pets in a welcoming, professional manner.
  • Check dogs in and out for daycare, boarding, grooming, and other services.
  • Answer phones, respond to customer inquiries, and assist with scheduling appointments.
  • Process payments and maintain accurate customer and pet records.
  • Provide updates to pet parents regarding their dogs' stay and activities.
  • Support daily administrative tasks to help ensure efficient front desk operations.

Qualifications:
  • Genuine love for dogs and comfort working with all breeds and sizes.
  • Experience in dog daycare, boarding, kennels, veterinary clinics, grooming, retail, hospitality, or customer service settings is preferred.
  • Leadership experience is a plus, but not required—we provide training.
  • Strong communication and customer service skills.
  • Reliable, positive, and team-oriented attitude.
  • Ability to thrive in a fast-paced, active environment.
  • Comfortable standing, walking, bending, and lifting up to 50 pounds.
  • Basic computer skills and ability to learn scheduling and reservation software.
  • Availability to work weekends and holidays as needed.

No Experience? Apply Anyway:
We provide training for motivated candidates who are passionate about animals. This is a great opportunity for entry-level applicants looking to build experience in animal care and customer service.

Schedule:
  • 30–40 hours per week.
  • Flexible scheduling options available.

Benefits & Perks:
  • Employee discounts on services.
  • Bring your dog to work (evaluation required).
  • Free dog baths during non-working hours.
  • Holiday pay incentives.
  • Opportunities for advancement and promotion.
  • Supportive team environment.
  • Purchase your pet food and supplies at cost.

Ideal Candidates:
  • Dog lovers and animal enthusiasts.
  • Veterinary assistants and veterinary students.
  • Individuals with pet care or animal handling experience.
  • Candidates with customer service, hospitality, or reception experience.
  • People who enjoy active, hands-on work and interacting with customers.

Apply Today:
We're hiring immediately and have limited openings available. Join a supportive team of fellow dog lovers and build a rewarding career working with animals every day.

About the Company

C

Camp Bow Wow