Shift Lead

n

nn n

Job Details

n Job Ref:R26_0000001368n Location:1060 NE McQuerry Rd, nnGrain Valley, nMO 64029nn Category:Restaurant Managementn Employment Type:Full timen n nnn n

n n

nnn

n n

n t

Job Summaryxa0

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.xa0 Other responsibilities include the management of operations including the execution of all Company policies, procedures,xa0programsxa0and systems.xa0 Ensure compliance with all federal,xa0statexa0and local laws and ethical business practices.xa0xa0

Duties and Responsibilitiesxa0xa0

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning.xa0Performs assignedxa0work stationxa0duties such as making quality products, follows all productxa0preparationsxa0proceduresxa0andxa0maintainsxa0established product holding times.xa0xa0

• Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customerxa0complaintsxa0and responds appropriately to customer needs.xa0Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.xa0xa0

• Exemplifies andxa0exhibitsxa0the Core Values,xa0maintainsxa0a positive attitude, works well with others and is flexible and adaptable to change.xa0xa0xa0

• Ensures adequate shift coverage forxa0restaurant. Provides immediate feedback and corrects problems whenxa0identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards,xa0followsxa0all policies and procedures related to shift management.xa0xa0

• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accuratelyxa0utilizingxa0the FOCUS System.xa0xa0Execute cash management duties.xa0xa0Assistxa0in the management of adequate inventory levels using the company's systems and guidelines to minimize loss.xa0xa0xa0

xa0xa0

Education, Experience & Certificationsxa0xa0

• High School diploma or GED preferredxa0xa0

• Serv-Safe/Local or State Food Service Certification preferredxa0xa0

• Previousxa0restaurant shift lead experience preferredxa0xa0

• Successful and stable employment historyxa0

• Must be 18 years of age or olderxa0xa0

• Must be able to work long hours (32+ hoursxa0generally required), scheduled or unscheduled, which will include nights,xa0xa0

• xa0weekends, and as emergencies arisexa0xa0

• Ability to successfully perform the job duties of all positions in the restaurant.xa0

Functional Skillsxa0

• Planning & Prioritizationxa0

• Communicates Effectivelyxa0

• Process Improvementxa0

Our Valuesxa0

• EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our successxa0

• DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even whenxa0it'sxa0difficultxa0

• PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other firstxa0

• INNOVATE TO WIN - We champion and challenge for a better way in all we doxa0

• HAVE FUN - We find joy, create meaningfulxa0impactxa0and celebrate the journey togetherxa0

Our Core Competenciesxa0

• CUSTOMER CENTRIC - Wexa0leveragexa0data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellencexa0

• RESULTS DRIVEN - We focus on measurable outcomes byxa0remainingxa0optimistic, tenacious, and persistent even in the face of challengesxa0

• CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quoxa0

• BIAS FOR ACTION - We courageously lead, drive towards decisions, andxa0maintainxa0agility to meet the demands of our dynamic industryxa0

• WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacityxa0

Papa Johns is an equal opportunity employer.xa0

Papa Johns is a federal contractor thatxa0participatesxa0in the E-Verify program to confirm employment eligibility for each new team member. We alsoxa0comply withxa0all Right to Work requirements. Officialxa0E-Verifyxa0andxa0Right to Workxa0notices are available for applicants to review in both English and Spanish.xa0

xa0

n

n n n n

n Applyn

n