INTRODUCTION
Established in 1998, Scooter's Coffee has distinguished
itself as one of the premiere specialty coffee companies in the industry.
Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but
simplicity is at our core: sustainably-sourced ingredients we handcraft into
perfection. We believe in taking time to connect and create an amazing
experience in each life we touch. At Scooter’s Coffee we live our core values
of INTEGRITY, LOVE, HUMILITY, and COURAGE and we are looking for talented, passionate,
amazing people to join our team.
DESCRIPTION
The Shift Lead creates a memorable customer experience by
providing fast, friendly service and consistent, quality products while
directing an efficient workflow for baristas and assisting the Store Manager.
This role is responsible for performing all job duties in a manner consistent
with current company processes and procedures and maintaining all food safety
and sanitation standards. Previous experience with coffee is NOT required.
Previous experience in a leadership role is encouraged.
You bring the personality; we teach the coffee!
ESSENTIAL DUTIES & RESPONSIBILITIES
Ensure consistent and quality customer experience by
executing brand beverage recipes and techniques, resolving customer relation
issues, and leading the team in delivering the Scooter’s “Amazing” customer
service experience
Maintain speed of service standards during high-volume
periods by staying calm, managing an efficient team workflow, anticipating
customer needs, and utilizing downtime to prepare for the next rush
Serve as keyholder, following all opening and closing
procedures
Assist in training new Baristas under the observation and
direction of the Store Manager
Develop effective working relationships with team members,
identifying individual motivation factors
Assist in day to day operation and management of the store
under the guidance and direction of the Store Manager
Follow all customer orders according to recipe and aesthetic
guidelines
QUALIFICATIONS
Age 18 or older
Ability to Lead a Team and willingness to help others learn
and grow
Ability to work cooperatively in a team-oriented environment
Commitment to mastering Scooter’s recipes and techniques
Dependability, Adaptability, and Punctuality
Detail oriented and self-motivated
Ability to learn quickly and handle multiple duties
PHYSICAL REQUIREMENTS
Constant Standing/walking
Occasional stooping, kneeling, or crawling
Ability to carry 35 lbs
Occasional climbing of stools or ladders
Frequent spinal and wrist movements
JOB TYPE: Part-Time, Evening and Weekend Availability
Required
COMPENSATION
Hourly Pay: From $13.00/hour
Supplemental: Tips
BENEFITS
Free on shift specialty drink
50% food item during shift
Discounted specialty drinks off shift
Paid Training
Flexible schedule
Scooter’s T-shirt provided
SETTING: Scooter’s Coffee Kiosk
EXPECTED START DATE: Within Two Weeks of Offer Acceptance
Disclaimer
The functions and skills described here are general in
nature and represent the type of work performed, but they do not constitute an
exhaustive list of the duties and responsibilities performed on the job.
Job Type: Part-time
Over time, Scooter’s Coffee cultivated and nourished strong emotional ties with our farmers, employees, franchisees, baristas, customers, and suppliers. It’s these ties that make up the very fabric of our brand and capture the magical essence of who we are and what we stand for....There’s Just Something About Scooter’s Coffee.
In 1998, Scooter’s Coffee was born. Co-founders Don and Linda Eckles began an amazing journey when they opened their first drive-thru coffeehouse in Bellevue, Nebraska. Their keys to success: find a great location and stay committed to high-quality drinks, speed of service, and a BIG smile. Scooter’s Coffee is fortunate to have over two decades of success due to its commitment to the original business principles and company core values.
Amazing People, Amazing Drinks…Amazingly Fast!®