Shift Leader - 854

Job Details -----------

Job Ref: 39296 Location: 1429 W Tennessee St, Tallahassee, FL 32304 Category: Restaurant Management

Job Title: Shift Leader

The Shift Leader supervises shifts and/or work areas in the operation of a Papa Johns restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations, including the execution of all Company policies, procedures, programs, and systems. Ensure compliance with all federal, state, and local laws and ethical business practices.

Job Type: Part-time

Job Responsibilities -------------------

• Adheres to guidelines, techniques, and expectations for each station, including but not limited to: • Dough management • Accuracy • Proper portioning
• Performs assigned work station duties, such as: • Making quality products • Following all product preparations procedures • Maintaining established product holding times
• Consistently contributes to achieving the Companys product goal
• Commits to meeting the needs and expectations of the restaurants customers, minimizing customer complaints, and responding appropriately to customer needs
• Follows all policies and procedures as outlined in our TM handbook, including but not limited to: • Image • Car topper for delivery drivers • Attendance • Safety • Security
• Exemplifies and exhibits the Core Values, maintaining a positive attitude, working well with others, and being flexible and adaptable to change
• Ensures adequate shift coverage for the restaurant
• Provides immediate feedback and corrects problems when identified
• Maintains product quality, customer service, and performance responsibilities, such as: • MCE readiness • Food labor costs • Restaurant cleanliness • Within acceptable standards
• Follows all policies and procedures related to shift management
• Contributes to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System
• Executes cash management duties
• Assists in the management of adequate inventory levels using the Companys systems and guidelines to minimize loss

Qualifications --------------

• High school diploma or equivalent preferred
• Previous experience in a restaurant or customer service role is a plus but not required
• Strong communication skills and a friendly positive attitude
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Basic math skills for handling cash and processing transactions
• Willingness to learn and adapt to new processes and menu items

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