Shift Leader - Azzip Bloomington

About the Role

Azzip Pizza’s Shift Leaders are exactly as the name implies – leaders.  Shift Leaders are very hands on, but they are also more than just super-Team Members.  They aren’t just expected to supervise a team, but they must be able to motivate, influence, and help the entire team contribute to the success of the store.  With the additional expectations, Shift Leader starting pay is $17.65+ per hour including $14.65 per hour base pay plus a $3 per hour tip guarantee.  Shift Leaders also earn Paid Time Off, a free pizza every shift, and receive health care benefits if full-time.

Essential Function

An Azzip Shift Leader ensures the continued success of the store when the GM or AGM is not present by ensuring employees and customers have positive experiences.  A Shift Leader is responsible for leading the Azzip culture and ensuring the shift meets Azzip’s high standards for uncommonly great pizza, authentic customer service, and a spotless dining room. 

Duties

• Lead by example for team members in all aspects of their roles through hands-on work related to pizza making, customer service, and maintaining a clean and organized restaurant. 
• Open the store by creating, prioritizing, and delegating a morning prep list.
• Close the store by completing nightly reports, ensuring cleaning tasks completed appropriately, and handling bank deposits.
• Teach and coach employees to make sure all team members are following Azzip’s standards related to ingredient preparation, pizza making, and customer service.
• Communicate and resolve customer and employee concerns and/or elevate issues when appropriate.
• Place nightly vendor orders as needed.
• Foster a fun work environment by bringing and keeping a positive attitude.

Work Environment

• Fast paced and energetic kitchen with a focus on teamwork and customer experience.
• Kitchen environment can become hot from running ovens and other equipment. Air conditioning and ventilation systems are in place to make the environment as comfortable as possible.
• Exposure to airborne particulates from flour dust and other dry ingredients that may affect air quality.
• Exposure to allergens.
• Moderate noise levels.

Physical Demands

• Standing and walking for extended periods throughout the shift.
• Ability to lift up to 30 pounds.

Qualifications

• Strong work ethic that inspires others to increase their effort
• Take accountability for team-based tasks and goals
• Keep a positive attitude and bring out the best in those around them
• Flexibility to work at least 20 hours per week including evenings and weekends
• 18+ years of age