Shift Leader

Careers at Baskin-Robbins | Shift Leader Skip to main content Skip to menu Skip to footer

• Careers Overview
• Working at Baskin-Robbins
• Culture
• Benefits & Perks
• Training & Development

Baskin-Robbins logo

• Purpose and Values
• Hiring Events

Search

Search Careers Hamburger toggle Menu

Hamburger toggle Menu

Close

• Careers Home

• Working at Baskin-Robbins

• Culture

• Benefits & Perks

• Training & Development

• Purpose and Values

• Hiring Events

• Search Careers

Back

Shift Leader

Apply now

100 Paul Bunyan Dr Se

Bemidji, Minnesota

Step Up, Lead On, and Keep America Running!

Why Dunkin'?

America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. !

Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

What You'll Do:

As a Shift Leader, you'll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You'll Do:

As a Shift Leader, you'll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service
• Must be at least 18 years of age
• You're fluent in English and eligible to work in the U.S.

?Many Dunkin'' restaurants are owned and operated by an independent franchisee. Each Dunkin'' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin''," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin'' restaurant to which you are applying. Nothing on this site should be construed as Dunkin'' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

Apply now

Job Details

Job Category

Team Member

Position Type

Part Time

Date Posted

Pay Range

Job ID

11069793

Share

FACEBOOK X LINKEDIN EMAIL

Apply now

Play Video

Ice cream cup

Ice Cream Social.

You''re Invited!

Let''s get straight to the pint, we want you. Become part of our talent community to get access to job search tools and resources and to be notified when there''s a role that fits your scoop.

Join Our Community Melting

I'm looking for

Positions Near

Use your location

Search

I'm looking for

Positions Near

Use your location

Search

*

Three Glenlake Parkway NE

Atlanta, GA 30328

TEL: +1 678-514-4100

• Careers Home
• Purpose and Values

More About Baskin-Robbins

• Brand
• Foundation
• Franchising

About Inspire Brands

• Inspire Brands
• Inspire Stories
• Inspire Impact
• Inspire Careers
• Inspire Foundation

Many Baskin-Robbins restaurants are owned and operated by an independent franchisee. Each Baskin-Robbins franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Baskin-Robbins," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Baskin-Robbins restaurant to which you are applying. Nothing on this site should be construed as Baskin-Robbins being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. Baskin-Robbins and its franchisees are equal opportunity employers.

• Privacy Policy
• Terms & Conditions
• Accessibility

Copyright 2025 Baskin-Robbins, Inc. All rights reserved. Powered by paradox.ai