Shift leader

Biggby Coffee
  • Cincinnati, Ohio
    19 days ago

    Job Description

    Bring an enthusiastic attitude and reliable leadership every week. Desire to help people grow and to teach others the Biggby systems that provide exceptional products and services for our customers. An appreciation for the value of each customer that stops by our store.


    Leadership:

    i) Learn, model, coach and ensure BIGGBY operational systems are followed

    ii) Effectively use the Biggby barista timeline to ensure smooth business operations

    iii) Effectively use the Leadership Tools to ensure smooth business operations

    iv) Promote a positive and healthy work environment through daily use of company best practices; 

    v) Assist other leaders to promote employee development and business growth 

    vi) Communicate openly and honestly with peers and leaders.

    vii) Expected to help cover shifts as needed.


    Attitude:

    • Eager to learn

    • Willingness to adopt the Biggby systems and standards

    • Genuinely care for our fanatical customers


    Requirements::


    Able to comfortably lift 30 lbs

    Able to stand for duration of shift

    Legally authorized to work in the U.S.

    Must be at least 18 years old 

    Reliable transportation

    Must work at least 5 shifts per week for a minimum of 35 hours per week

    Prior food service leadership experience


    Duties::

    Perform model and teach BIGGBY processes and techniques involving:

    • Cashier (suggestive selling; cash handling; order accuracy)
    • Drink-making (use of espresso and other coffee equipment)
    • Food production (preparing bagels and bagel sandwiches)
    • Cleaning
    • Safety procedures

    Supplemental pay

    • Tips

    Numbers & Facts

    LocationCincinnati, Ohio

    Skills

    • Best Practicesunmatched
    • Business Growthunmatched
    • Business Operationsunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Cook Dishesunmatched
    • Customer Support/Serviceunmatched
    • Espresso Makingunmatched
    • Food Productionunmatched
    • Food Servicesunmatched
    • Leadershipunmatched
    • Lift/Move 30 Poundsunmatched
    • Safety Processunmatched
    • Safety/Work Safetyunmatched
    • Salesunmatched
    • Staff Developmentunmatched
    • Training/Teachingunmatched

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