Administrative Skills, Cash Management, Coaching, Communication Skills, Customer Support/Service, Detail Oriented, Food Delivery, Food Quality, Food Safety, Franchise Management, Leadership, Operational Support, Operations, People Management, Quality Management, Restaurant, Safety Standards, Team Lead/Manager, Team Player, Training/Teaching
- Employee discounts
- Flexible schedule
- Training & development
- Opportunity for advancement
Location: Cypress, TX.
Job Type: Part-Time / Full-Time
Job Overview
Firehouse Subs is looking for a reliable and motivated Shift Leader to help oversee daily operations, support the team, and ensure every guest has a great experience.
This role is perfect for someone ready to take the next step in leadership—bridging the gap between crew and management while developing the skills needed to grow into a General Manager role.
Responsibilities
- Lead shifts by setting the pace, maintaining energy, and ensuring smooth operations
- Support the General Manager in daily restaurant functions
- Provide direction, coaching, and support to Crew Members
- Ensure excellent customer service and resolve guest concerns quickly
- Maintain food quality, safety, and cleanliness standards
- Assist with opening and closing procedures
- Handle cash management and basic administrative tasks
- Monitor labor and help keep shifts efficient and productive
Qualifications
- 1+ year of restaurant or customer service experience preferred
- Previous leadership or supervisory experience
- Strong communication and team leadership skills
- Ability to work in a fast-paced environment
- Dependable, detail-oriented, and proactive
- Flexible availability, including nights and weekends
Compensation & Benefits
- Competitive hourly pay (based on experience)
- Flexible scheduling
- Opportunities for advancement to management roles
- Paid training and leadership development
- Supportive, team-oriented work environment
Why Firehouse Subs?
Firehouse Subs is built on service, teamwork, and giving back. As a Shift Leader, you’ll play a key role in developing people, delivering great food, and supporting a mission that goes beyond the restaurant.
Apply today and start growing your leadership career with Firehouse Subs!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.