Shift Leader

Brand Overview

Working at a Chick‑fil‑A® restaurant is more than just a job—it’s an

opportunity to grow through teamwork and leadership in a positive, people‑focused

environment.

Most locations are independently owned and operated by franchised

Operators who are committed to investing in their Team Members and giving back

to their communities.

Role Overview

This position is more than a step up from Team Member—it’s the start of a

leadership journey. It’s designed for individuals who are ready to take

initiative, lead others, and grow into something bigger.  Previous leadership experience is a Plus!

Compensation & Benefits

• Hourly pay: $21–23 /hr (based on experience), with overtime opportunities
• Paid Time Off
• 401(k) plan
• Free college education: Online classes and degree programs while workin
• Scholarship opportunities
• Flexible scheduling, with all locations closed on Sundays
• Growth & development: Intentional investment in your long-term success

Who We’re Looking For

We are seeking individuals who:

• Have a genuine passion for serving both guests and teammates
• Take ownership of their responsibilities and treat each shift like their own business
• Demonstrate strong character and consistency
• Display urgency and initiative without needing direction
• Positively influence and elevate the team environment

Key Responsibilities

In this role, you will:

• Open and/or close the restaurant and serve as a key holder after training
• Lead shifts by ensuring the team stays aligned, efficient, and accountable
• Train and onboard new Team Members, setting a high standard from the start
• Manage guest interactions, including service recovery and building connections
• Support senior leadership in daily operations
• Handle cash management tasks such as counting drawers and closing procedures

What Strong Leadership Looks Like:

Servant Leadership

Lead by example—take initiative and work alongside your team, earning

their trust and respect.

Ownership Mentality

Approach each shift with accountability and pride. Address challenges

proactively because they matter.

Developing Others

Invest in your teammates by coaching, mentoring, and helping them grow.

Guest-First Mindset

Anticipate guest needs and use every interaction as an opportunity to

create a positive experience.

Sets the Tone

Your attitude shapes the team’s energy. Maintain a positive, steady

presence—even on challenging days.

Operational Excellence

Consistently uphold high standards across all aspects of the operation.

Ready to Grow?

We don’t just hire employees—we develop leaders. If you're looking for a

role where your growth truly matters, this is your opportunity.

Apply today and share why you're the right fit for this leadership role.

*Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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