Chick-fil-A logo

Shift Leader - FOH

Chick-fil-A
  • Olathe, Kansas
    8 days ago

    Job Description

    Shift Leader 

    JOB DESCRIPTION

    Reports to: 

    • Assistant/Director of Operations


    Positional oversight of:

    • Trainers, Team Members


    Responsibilities & Qualifications include, but not limited to:

    To fulfill our vision of Being The Most REMARKable Restaurant In Olathe, responsibilities and qualifications are aligned with our Core Values. Must be 18+.  All leadership positions are Operations based first. 


    Care For Our Guests by Delivering Radical Hospitality. This position champions a guest-first mindset.

    Guests Come First

    • Minimum of one year experience in the hospitality industry. 

    Passionately Represent the Brand

    • Enthusiastically leads or supports shifts in delivering world class hospitality, all day, every day.  

    Care For Our Team by Acting As One - This position champions a One-Team mindset.

    Serve and Care for Each Other

    • Attends and participates in Leadership meetings and ensures daily Training is being done and provides any required reporting and communication.

    Loyal and Dependable Teammate

    • Ability to work open, mid and closing shifts with the hours needed to meet the needs of the business. Saturday is a required workday.  (Ex: as early as 5 am or as late as midnight)
    • Engages in a partnership with all other departments (Sales and Brand Growth and Back of House, HR, etc.).
    • Energetic and self-motivated, willing to actively engage the Team Members and contribute to a high-performance Leadership Team

    Care For Our Business by Pursuing Excellence

    Excel at Execution & Embody our Vision

    • Completion of various checklists (Set-up, cleaning, rush-ready, etc.).
    • Ensures the shift is using required operational systems to ensure success in guest experience, speed of service, food safety, etc.
    • Able to efficiently manage time, multi-tasking, effective communication, and interpersonal skills.
    • Follows, models and ensures team compliance with all Pathway content.

    Steward our Things and our Growth with Care and Confidence

    • Communicates expectations and goals related to operational standards and brand expectations, and shares and enforces CFA Olathe policies and procedures.
    • Driven to excel in an ultra face-paced environment while prioritizing and making sound business decisions under pressure and in changing situations.
    • Possesses a Growth mindset while being solutions-oriented, possesses a learning mentality, and is teachable.
    • Has a bottom-line mentality to proper cash handling and equipment and facility management.


    Duties, assignments, and schedules are subject to change to meet the needs of the business.



    Work schedule

    • 8 hour shift
    • Weekend availability

    Supplemental pay

    • Bonus pay

    Benefits

    • Flexible schedule
    • Paid time off
    • Health insurance
    • Dental insurance
    • Vision insurance
    • 401(k)
    • Referral program
    • Employee discount
    • Paid training

    Numbers & Facts

    LocationOlathe, Kansas

    Skills

    • Chartered Financial Analyst (CFA)unmatched
    • Communication Skillsunmatched
    • Establish Prioritiesunmatched
    • Facilities Managementunmatched
    • Food Safetyunmatched
    • Hospitality and Tourismunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Multitaskingunmatched
    • Restaurantunmatched
    • Revenue Growthunmatched

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