Shift Leader / Food Service Worker

Are you passionate about making a difference in others' lives? Then come join the Straight and Narrow team!

Headquartered in Paterson, NJ, Straight and Narrow is the largest program of its kind. We provide innovative and compassionate services to individuals struggling with substance use and co-occurring disorders. We are looking for dedicated, caring and compassionate people to work in our Residential/Outpatient Treatment Facilities and Community Programs.

Shift Leader / Food Service Worker

Location: All Straight & Narrow Programs

Hours: (Tuesday - Saturday 8:00am - 4:00pm)

Job Summary:

The Shift Leader/Food Service and Delivery Staff provide on-site leadership and operational oversight during assigned shifts while supporting the preparation, packaging, service, and safe delivery of meals in a drug and alcohol rehabilitation setting. This position helps ensure a safe, structured, and recovery-oriented environment for clients by overseeing daily operations, supporting client engagement in treatment programming, responding to crises, and maintaining compliance with facility policies, licensing requirements, food service standards, and clinical guidelines.

The role is responsible for coordinating kitchen and meal service activities, ensuring cleanliness and sanitation standards are maintained, and providing timely and accurate meal delivery to designated locations. As a key point of contact during the shift, the incumbent promptly documents and reports incidents, concerns, and operational or client-related issues to supervisors and leadership, while communicating effectively with clinical, medical, administrative, and food service teams to support continuity of care.

Qualifications:

• High School Diploma/General Education Diploma (GED) required; Associate degree preferred, or one (1) year of experience in the food service industry. One (1) year of supervisory experience is preferred.
• Working toward CADC/Recovery Specialist certification preferred. Experience in addictions, mental health, and/or behavioral health services is preferred.
• Knowledge of large-scale food preparation and service, with the ability to coordinate and oversee kitchen functions.
• Have and maintain CPR/First Aid certification and ServSafe certification or obtain required certifications within thirty (30) days of hire.
• Demonstrated effective verbal and written communication skills, with the ability to maintain a professional and positive attitude.
• Good computer skills, including proficiency with Microsoft Office applications and Electronic Health Records (EHR) systems.
• Must possess a valid New Jersey driver's license with no more than five (5) points. Must be able to drive agency vehicles to transport service recipients on a regular basis and comply with the Agency Vehicle Driver's Agreement.

Benefits:

For full time positions, we offer medical, vision, dental, life and supplemental life insurance. Accidental and Critical Illness Insurance, 403B with employer match, Paid Time off (PTO), in house training seminars, two training days for certified professionals. SN also offers supervision for those individuals trying to become licensed in NJ as a LCADC/CADC, LSW, LCSW, LAC, LPC and LMFT. We participate in employee discount programs such as the Working Advantage program.