Shift Leader

Job Details ------------

Job Ref: 2663063 Location: 2145 EASTERN AVENUE SUITE E, Gallipolis, OH 45631 Category: Restaurant Management Employment Type: Part time

Shift Leader ------------

The Shift Leader supervises shifts and/or work areas in the operation of a Papa Johns restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations, including the execution of all Company policies, procedures, programs, and systems. Ensure compliance with all federal, state, and local laws and ethical business practices.

Responsibilities ----------------

• Adheres to guidelines, techniques, and expectations for each station, including but not limited to: • Dough management • Accuracy • Proper portioning
• Performs assigned work station duties, such as making quality products, follows all product preparations procedures, and maintains established product holding times.
• Consistently contributes to achieving the Companys product goal.
• Commits to meeting the needs and expectations of the restaurants customers, minimizes customer complaints, and responds appropriately to customer needs.
• Follows all policies and procedures as outlined in our TM handbook, including but not limited to: • Image • Car topper for delivery drivers • Attendance • Safety • Security
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others, and is flexible and adaptable to change.
• Ensures adequate shift coverage for the restaurant.
• Provides immediate feedback and corrects problems when identified.
• Maintains product quality, customer service, and performance responsibilities, such as MCE readiness, food labor costs, restaurant cleanliness, etc., within acceptable standards.
• Follows all policies and procedures related to shift management.
• Contributes to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System.
• Executes cash management duties.
• Assists in the management of adequate inventory levels using the Companys systems and guidelines to minimize loss.

Key Ingredients ----------------

• High School diploma or GED preferred.
• Serv-Safe Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Skills --------

• Cash management planning and organization
• Effective communication

Qualifications --------------

• Cash Management
• Effective Communication
• Planning & Organization

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