Accounting, Coaching, Communication Skills, Customer Support/Service, High School Diploma, Interpersonal Skills, Leadership, Maintain Compliance, Operations, Organizational Skills, People Management, Performance Analysis, Problem Solving Skills, Resolve Customer Issues, Retail, Safety Standards, Safety/Work Safety, Schedule Development, Staff Training, Team Lead/Manager, Team Player, Workplace Issues
- We are looking for a mature motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.
To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.
Responsibilities:
- Supervising employees, assigning duties, and creating a shift schedule.
- Monitoring team performance and ensuring duties are performed efficiently.
- Reporting any issues that arise during the shift to management.
- Managing employee requests and transgressions.
- Ensuring compliance with company policies, health, and safety standards.
- Coaching team members and training new staff.
- Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
- Handling customer issues and employee disputes.
Requirements:
- High school diploma/GED.
- Previous experience as a Shift Leader or in a similar role in retail.
- Experience creating shift schedules.
- Excellent communication and interpersonal skills.
- Strong leadership and organizational skills.
- Confident problem-solver.
- Team player.
Benefits/Perks:
- Flexible schedules
- Competitive pay
- FREE Meal on days you are working
QDoba Mexican Eats is a great way to enhance culinary interests. Prepare products fresh daily to provide customers with the highest quality and best customer service.
Salary
$13.00 - $15.00 per hourBenefits
Tips, Flexible schedule, Paid time off, Referral program, Employee discount, Paid trainingJob Type
Full time, Part timeSchedule
Weekend availability, Monday to Friday, Day shift, Night shift