Shift Leader – Hot Chi (Downtown Locations; OPO & SFH)
Shifts:** 6–8 hours
Pay:$17.50 – $19.50/hr (based on experience)
Hot Chi is more than hot chicken—we’re a movement rooted in soul, swagger, and serious food. As a **Shift Leader**, you’ll be the quarterback of the shift, making sure everything runs smooth, safe, and up to Hot Chi standards.
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What You'll Be Responsible For
LEAD RESTAURANT OPERATIONS
* Follow and complete opening/closing checklists
* Monitor food safety standards and walk-in cooler organization
* Operate and troubleshoot kitchen equipment
* Adjust staffing in real-time to match business needs
* Send daily shift summaries to management
ACCOUNTABILITY
* Enforce policies around uniforms, punctuality, attendance, phone use
* Ensure all team members follow our Quality Identifier standards
* Coach team with respect and firmness
CUSTOMER RECOVERY
* Handle guest issues like a Hot Chi pro
* Use the **D.O.E. Method** to resolve problems
* Issue refunds or credits as needed to win customers back
INVENTORY MANAGEMENT
* Receive and stow away deliveries
* Create and oversee prep lists
* Complete full inventory counts as scheduled
* Communicate expected shortages to management
* Scan and upload order invoices.
KITCHEN PREP
* Master every item in the Hot Chi recipe book
* Lead prep for all bulk kitchen items
* Oversee the execution and quality of prep lists
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✅ What We’re Looking For
* Leadership experience in a fast-paced kitchen
* Confidence holding others accountable
* Solid communication and organization skills
* Comfort with toast POS system
* Cool under pressure, focused on solutions
* Passion for great food and better teamwork
* Travel between 1-2 of our locations in downtown(15min walk)
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Ready to lead the kitchen and keep the heat high? Apply now and run the shift like a boss at Hot Chi
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