Shift Leader – Hot Chi (Downtown Locations; OPO & SFH) Shifts: 6–8 hoursPay:$17.50 – $19.50/hr (based on experience)Hot Chi is more than hot chicken—we’re a movement rooted in soul, swagger, and serious food. As a Shift Leader, you’ll be the quarterback of the shift, making sure everything runs smooth, safe, and up to Hot Chi standards.--- What You'll Be Responsible ForLEAD RESTAURANT OPERATIONS * Follow and complete opening/closing checklists* Monitor food safety standards and walk-in cooler organization* Operate and troubleshoot kitchen equipment* Adjust staffing in real-time to match business needs* Send daily shift summaries to managementACCOUNTABILITY* Enforce policies around uniforms, punctuality, attendance, phone use* Ensure all team members follow our Quality Identifier standards* Coach team with respect and firmnessCUSTOMER RECOVERY* Handle guest issues like a Hot Chi pro* Use the D.O.E. Method to resolve problems* Issue refunds or credits as needed to win customers backINVENTORY MANAGEMENT* Receive and stow away deliveries* Create and oversee prep lists* Complete full inventory counts as scheduled* Communicate expected shortages to management* Scan and upload order invoices.KITCHEN PREP* Master every item in the Hot Chi recipe book* Lead prep for all bulk kitchen items* Oversee the execution and quality of prep lists--- What We’re Looking For* Leadership experience in a fast-paced kitchen* Confidence holding others accountable* Solid communication and organization skills* Comfort with toast POS system* Cool under pressure, focused on solutions* Passion for great food and better teamwork* Travel between 1-2 of our locations in downtown(15min walk)--- Ready to lead the kitchen and keep the heat high? Apply now and run the shift like a boss at Hot Chi
Powered by JazzHR
Numbers & Facts
Location
Chicago, IL
Skills
Billingunmatched
Coachingunmatched
Communication Skillsunmatched
Food Safetyunmatched
Identify Issuesunmatched
Leadershipunmatched
Organizational Skillsunmatched
Point of Sale (POS) Systemsunmatched
Problem Solving Skillsunmatched
Quality Metricsunmatched
Restaurantunmatched
Sales Closing Skillsunmatched
Team Playerunmatched
United States Department of Energy (DOE)unmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.