Shift Leader - Lisle

Little Pops New York Pizzeria

  • Lisle, Illinois
  • 30+ days ago
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    Skills

    • Communication Skillsunmatched
    • Health Insuranceunmatched
    • Leadershipunmatched
    • Logisticsunmatched
    • Mentoringunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Point of Sale (POS) Systemsunmatched
    • Restaurantunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Waitressingunmatched

    Description

    Benefits:
    • 401(k) matching
    • Employee discounts
    • Flexible schedule
    • Paid time off
    • Health insurance
    We’re a family-owned New York–style pizzeria and trattoria offering classic Italian cuisine and award-winning pizza in a warm, welcoming setting. Our passion for authentic flavor and genuine hospitality makes every guest feel like part of our family!

    Why Join Us?
    This is not just another restaurant job—it’s a chance to be part of something authentic. If you’re passionate about pizza, Italian food, guest-first service, and helping a local business thrive, we’d love to welcome you to our team.

    Role Overview
    As our Front-of-House Shift Lead, you’ll oversee the dining room during your shift—stepping in when management is off-duty. You’ll lead by example, keep service smooth, and ensure every guest leaves smiling.

    Core Responsibilities:

    • Own the FOH during your shift: open/close, supervise, and support hosts, servers, and bussers
    • Conduct pre-shift team briefings and post-shift wrap-ups
    • Manage guest flow, reservations, waitlists, and seating logistics
    • Take and resolve guest feedback and minor issues quickly and professionally
    • Act as the point person for FOH operations in the absence of the GM or the Assistant Manager
    • Train and mentor newer team members on service standards and POS systems
    • Handle shift-level cash and financial closeouts accurately
    • Maintain dining room cleanliness, ambiance, and readiness throughout service
    • Communicate effectively with the kitchen and BOH teams to keep orders flowing
    Qualifications:

    • Minimum 1 year of experience as a shift lead, team captain, supervisor or similar in a casual/fast‑casual or Italian-style restaurant
    • Strong command of front-of-house roles: host, server, expo, cash handling, etc.
    • Excellent multitasking, organizational, and leadership abilities
    • Outstanding communication and a guest service mindset
    • Reliable, professional, and flexible—able to work evenings, weekends, and holidays
    • Comfortable standing for long shifts and assisting with light physical tasks
    • Food handler certification and Bassett certificate required
    What We Offer:

    • Competitive hourly pay + tips on night shifts
    • Staff meals and discounts for family
    • Hands-on training and leadership development within a tight-knit, family-run environment
    • Flexibility in scheduling, with priority given to dependable availability
    • The opportunity to grow with us as we expand our local reputation
    Compensation: $20.00 - $25.00 per hour




    Numbers & Facts

    LocationLisle, Illinois
    Websitehttps://www.littlepopspizzeria.com/

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