Shift Leader

Iceburg Charlie's

Mandeville, Louisiana

Autofill and Review

30+ days ago

Job Description

Benefits:

401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Training & development

Job Summary:
We’re looking for a motivated and reliable Shift Leader to help oversee daily operations and support the team during shifts. This entry-level management role is perfect for someone ready to take the next step in their restaurant career. As a Shift Leader, you’ll assist with managing staff, ensuring great customer service, and keeping things running smoothly when leadership is needed.

Responsibilities:

Lead and support the team during shifts to ensure smooth operations
Serve as the point of contact for staff questions or customer concerns
Assist with opening and closing duties, including cash handling and shift checklists
Monitor service quality, cleanliness, and food safety standards
Communicate clearly with team members and management
Help train and coach team members as needed
Step in where needed—whether it’s running food, taking orders, or cooking
Ensure all policies and procedures are followed during your shift

Compensation:
This is an hourly leadership position with opportunities for growth.

Qualifications

Minimum 2 years in the hospitality industry
Must be a positive coworker. Must be able to work in a team environment

Benefits/Perks

We offer Health Insurance after 90 days of employment.
Matching 401k
Employees get 30% off while working.
Employees also get 30% off at ANY ARC location.
Flexible Hours
Bonuses reflecting overall job performance and profits

Compensation: $16.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

"Little moments make a lifetime of memories" - Charlie

Iceberg Charlie's is an innovative quick-service restaurant concept that uniquely combines the classic appeal of smashburgers with the
refreshing delights of Italian ice and frozen custard. At the heart of our offering is the "Iceburg," our signature dessert that blends the rich creaminess of frozen custard with the fruity zest of Italian ice, creating an irresistible treat that will set us apart in the marketplace.

Our mission is to offer customers a nostalgic yet modern dining experience with high-quality, freshly made smashburgers, premium frozen custard, and Italian ice, all served in a vibrant, community-oriented setting. We aim to provide a unique menu that delights the taste buds while fostering a warm and welcoming atmosphere for families, friends, and food enthusiasts.

Numbers & Facts

Location	Mandeville, Louisiana
Website	theiceburgcharlies.com

Skills

Coachingunmatched
Communication Skillsunmatched
Cook Dishesunmatched
Customer Support/Serviceunmatched
Food Safetyunmatched
Health Insuranceunmatched
Hospitality and Tourismunmatched
Leadershipunmatched
Operational Supportunmatched
Operationsunmatched
Order Processingunmatched
People Managementunmatched
Quality Monitoringunmatched
Restaurantunmatched
Team Playerunmatched
Training/Teachingunmatched

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Shift Leader

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