Americans with Disabilities Act (ADA), Coaching, Communication Skills, Customer Experience, Customer Support/Service, Food Quality, Leadership, Learning Management System (LMS), Lift/Move 50 Pounds, Multitasking, Quality Management, Restaurant, Sanitation, Store Opening, Team Lead/Manager, Team Player, Training Program
Jersey Mike’s is built on community, positivity, and taking care of people—our customers and our team. If you’re dependable, upbeat, and ready to step into leadership, this is a great opportunity to grow your skills, run a strong shift, and be part of a culture that values service, pride, and development.
We are building a brand new location in Princeton, IL and we want you to be part of our opening team! It is one of the most exciting roles to open a store with a great group of people .
Why you’ll love this role:
1. Real leadership experience: Coach and guide a team in a fast-paced restaurant environment
2. Growth-focused culture: We invest in training and developing people for next-step opportunities
3. High-energy team atmosphere: Friendly, supportive, and built around doing things the right way
4. Pride in the product: High-quality food, high standards, and a customer experience people remember
5. Tips: you’ll earn great money!
What you’ll do (Shift Leader responsibilities) As a Shift Leader, you’ll support the management team by helping run day-to-day operations and leading the team during your shift. You’ll be hands-on and lead by example.
On a typical day, you’ll:
- Coach team members to deliver great customer service (with a Great Big Smile)
- Keep food quality high and consistent with Jersey Mike’s standards
- Help maintain a restaurant that’s noticeably cleaner than others (sanitation + organization)
- Handle cash and follow proper procedures
- Support opening/closing duties as a key holder
- Follow the Learning Management System training program—and help others develop
- Communicate clearly with the GM/AGM/DM about what’s working and what needs attention
- Work with urgency, multitask, and keep the shift running smoothly
- Learn and perform all core stations (including slicing, prep, bread baking, and line execution)
- Lead and manage a crew of 2–5 people during the shift
What we’re looking for
- You’re a great fit if you’re:
- Positive, energetic, and dependable
- Comfortable leading a team and holding people to high standards
- Fast, focused, and calm under pressure
- Someone who takes pride in quality, cleanliness, and doing the right thing
- A strong communicator with a high sense of accountability and integrity
Qualifications:
Job requirements:
> Must be 18+ (required to operate the slicer)
> Flexible availability (days/nights/weekends)
> Reliable transportation and ability to get to/from work
> Ability to move/transport up to 50 lbs (reasonable accommodations available per ADA)
Ready to apply?
If you want a leadership role where you can grow, work with a strong team, and make an impact every shift, apply today for our new Princeton, IL location.
Apply now and join Jersey Mike’s — A Sub Above.J
Jersey Mike's | High Porch Subs