The Shift Leader supervises restaurant operations to ensure high-quality products and excellent customer service, contributing to profitability.
Responsibilities include managing shifts, maintaining product quality, adhering to policies, ensuring safety and compliance, and providing feedback to address issues promptly. They support achieving sales and cost goals through proper inventory and cash management, while fostering a positive team environment.
Requirements include a high school diploma or GED (preferred), relevant experience, age 18+, and the ability to work long hours including nights and weekends. Knowledge of food safety, communication skills, and process improvement are essential.
Core values emphasize belonging, integrity, people-first approach, innovation, and fun. Competencies focus on customer-centricity, results, continuous improvement, action orientation, and teamwork.
The company is an equal opportunity employer and participates in employment eligibility verification programs.