Shift Leader

Royal Farms

Shallotte, NC

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JOB DETAILS

SALARY

$14–$17 Per Hour

LOCATION

Shallotte, NC

POSTED

30+ days ago

Description:

The Shift Leader works in support of the leadership team to facilitate completion of all store-level tasks. The Shift Leader performs a variety of tasks related to different areas of the store, including: food preparation, point of sale, customer service, general housekeeping, and other related functions. The desired candidate is someone who creates a positive store culture by treating employees fairly and respectfully. The Shift Leader must be self-motivated, dependable, and able to work effectively in a fast-paced environment, all while maintaining 100% total customer focus and operational excellence.

Duties and Responsibilities

• Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)

• Ensure the proper execution of assigned food service programs and procedures

• Support and follow all safety and security initiatives

• Adhere to the execution of established Royal Farms rules, policies, procedures, and system

• Ensure the proper execution of all Royal Farms marketing programs

• Operate the point of sale (POS) and maintain proper cash controls

• Provide leadership to their retail team members that ensures a pleasant customer service experience

• Adhere to company policy for checking in external and internal vendors

• Maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and “just-in-time” replenishment

• Complete all side work as required (cleaning, dusting, sweeping, mopping, emptying trash, etc.)

• Ensure the compliance of Royal Farms’ policies, procedures, and systems (people, safety, assets, cash, etc.)

• Complete other tasks as assigned

Requirements

The ideal candidate for the Shift Leader position must be at least 18 years old and will:

• Have consistently demonstrated strong leadership skills

• Understand that their success depends on their team’s success, aspiring to make the people around them better than they currently are

• Possess strong written, verbal, and interpersonal communication skills

• Possess strong supervisory and organizational skills

• Have at least 6 months’ food service/retail management experience. Internal promotion candidates should be employed for at least 90 days.

• Have earned a high school diploma or GED

• Utilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills.

• This is can be a Full-Time or Part-Time position and does not require open availability like other management roles.

• Be ServSafe Certified currently or be able to become ServSafe Certified and maintain the certification. Must be certified within 6 months of placement into the position.

• Be able to lift and carry 50 lbs

• Be able to lift, bend, and stand as many as eight hours per day

Wage

$14.00-$17.00

About the Company

Royal Farms

Motto: Real Fresh….. Real Fast… Real Green
Mission: Be the best.
Purpose: To simplify our customers lives and add a touch of joy to their day.
Future Vision: Royal Farms as the brand of choice for food, fuel and meals.

Core Values:
Respect - We treat all people with dignity and respect.
Change - We drive improvement with passion and will never be satisfied.
Customer Focus – The customer is the boss. If we don't serve the customer directly we serve those that do.
Honesty - We act with integrity.
Constant Improvement – Good enough never is. Once we achieve our goals & objectives we raise the bar again.
People - We hire the best then coach, train and develop our people to succeed. We don't tolerate mediocrity.
Unique Culture - We act like owners, we hold ourselves accountable, we work as teams, and we embrace a horizontal structure.
Passion to Win - We have an unyielding drive to win.

COMPANY SIZE

1,500 to 1,999 employees

INDUSTRY

Retail

FOUNDED

1959

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