We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities also include ensuring accuracy and completeness while filling orders, dealing with employee no-shows, delegating tasks, handling cash, and reporting any issues to the General Manager.
This position may include assigned shifts on site at our Lake Air Dr location or at our Hewitt location or on remote assignment as a caterer.
To be successful as a shift leader, you should be able to set an example for and manage a team of people to ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.
Benefits/Perks:
- Flexible schedules
- Competitive pay
- Meal discounts.
- Opportunity for advancement
Requirements:
- High school diploma/GED.
- Previous experience as a Shift Leader or in a similar role in retail is a plus.
- Excellent communication and interpersonal skills.
- Strong leadership and organizational skills.
- Confident problem-solver.
- Team player.
Responsibilities:
- Supervising employees, assigning duties, and creating a shift schedule.
- Monitoring team performance and ensuring duties are performed efficiently.
- Reporting any issues that arise during the shift to management.
- Managing employee requests and transgressions.
- Ensuring compliance with company policies, health, and safety standards.
- Coaching team members and training new staff.
- Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
- Handling customer issues and employee disputes.
Work schedule
- Weekend availability
Benefits
- Flexible schedule
- Employee discount
- Paid time off