Job Description
Role Summary
Shift Leaders are responsible for creating Raving Fans. Their responsibilities include:
- Execute operational excellence– Develop trust with guests through meeting the Quality requirements all day every day.
- Deliver 2ndMile Service– Ensure guests feel cared for by going above and beyond expectations.
- Activate Emotional Connections– Strengthen relationships with guests and the community.
Must obtain Food Handlers Certificate within the first 5 days of employment.
General Responsibilities
- Shift Leader responsibilities include:
- Opens and closes the restaurant
-
- Count and verify drawers
-
- Develops Team Leaders
-
- Directs our shifts
-
- Identify, analyze, and solve issues that arise in a fast-paced environment
-
- Maximizes productivity in the restaurant– Makes sure that every area of the restaurant is running efficiently
-
Requirements
- Available to work a minimum of 35 hours per week
- Understand the expectation of Chick-fil-A customer service standards and operational excellence.
Skills
- Great attitude
- Hard working
- Dependable
- Honest
- Demonstrate leadership attributes
- Team-player
- Positive attitude & role model
- Responsive to team’s needs
- Takes initiative
- Works to serve others
- Motivated to grow and to learn
- Great verbal communicator
- Outgoing/friendly/patient
- Desire for ongoing training/education
- Detailed & keenly observant
- Passion for procedural discipline
- Able to lift 40 - 60 pounds on a consistent basis
Numbers & Facts
| Location | Terrell, TX |
| Job Type | Full-time |
Skills
Customer Service Operationsunmatched
Leadershipunmatched
Lift/Move 40 Poundsunmatched
Operations Planningunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Productivity Managementunmatched
Restaurantunmatched
Service Deliveryunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Level up your application
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder